Im­proved ap­proach to preven­tion low­ers in­fec­tion rates, boosts pa­tient and staff sat­is­fac­tion, and sig­nif­i­cantly re­duces cost.

Modern Healthcare - - OPINIONS LETTERS -

In concert with key health­care part­ners, Cone Health (Greens­boro, NC) suc­cess­fully in­te­grated clin­i­cal and non­clin­i­cal best prac­tices to achieve rapid im­prove­ments in the preven­tion of Hospi­tal Ac­quired In­fec­tions (HAIs).

The Chal­lenges

Re­duc­ing HAI-re­lated Mor­bid­ity Rates and Costs Deadly su­per­bugs like MRSA, Clostrid­ium dif­fi­cile and

Acine­to­bac­ter make HAIs the fourth lead­ing cause of death in the U.S, and cost providers up to $45 bil­lion an­nu­ally. Sur­vivors of HAIs have longer av­er­age stays (22 days). Ac­cord­ing to the Cen­ters for Medi­care and Med­i­caid, each case costs $23,228 in clin­i­cal care alone. With proper in­ter­ven­tion strate­gies, these costs and deaths are largely pre­ventable.

In­te­gra­tion of Clin­i­cal & Non-Clin­i­cal Touch­points Ap­prox­i­mately 30% of HAIs orig­i­nate from a con­tam­i­nated clin­i­cal care­giver. The re­main­ing 70% re­quire strate­gies to ad­dress con­tam­i­na­tion in the di­rect “pa­tient zone” plus com­mon ar­eas fre­quented by pa­tients, vis­i­tors, clin­i­cians and non-clin­i­cal staff.

The So­lu­tions

In sup­port of Cone Health’s more com­pre­hen­sive in­fec­tion preven­tion pro­gram, Sodexo pro­vided a com­bi­na­tion of staffing best prac­tices, ev­i­dence-based clean­ing pro­to­cols, and new tech­nolo­gies.

Im­proved Em­ployee En­gage­ment: With­out en­gaged staff, in­vest­ments in new tech­nolo­gies will un­der­per­form. A ro­bust, be­hav­ioral-based hir­ing and train­ing pro­gram was im­ple­mented with re­al­time be­hav­ior mod­i­fi­ca­tion. Each Cone Health team mem­ber was CARES trained in Com­pas­sion, Ac­count­abil­ity, Re­spect, En­thu­si­asm and Ser­vice.

Best-in-class pro­cesses: As a Cer­ti­fied Health­care En­vi­ron­men­tal Ser­vices Pro­fes­sional, the on-site leader over­sees the SHINE pro­gram, which in­cludes post-clean­ing au­dits us­ing Black­light Scan­ners and En­zyme tests to pro­vide in­stant feed­back and re­al­time im­prove­ment of staff per­for­mance.

Best-in-class tech­nol­ogy: While sev­eral “no-touch” op­tions ex­ist (i.e. Hy­dro­gen Per­ox­ide Va­por, Mer­cury­based UV), Pulsed Xenon Ul­tra­vi­o­let has proven 99% ef­fec­tive for de­con­tam­i­na­tion and more than 20 times as ef­fec­tive as tra­di­tional clean­ing meth­ods. Mo­bile PX-UV sys­tems were in­te­grated into “ter­mi­nal room cleans” af­ter pa­tient dis­charge.

The Out­comes

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