5 | EDIFECS

Modern Healthcare - - HEALTHCARE’S HOTTEST -

WHAT IT DOES: Ap­plies tech­nol­ogy best prac­tices from other in­dus­tries to help health­care com­pa­nies solve data and in­for­ma­tion chal­lenges. HOW IT GREW:

Like many of the other suc­cess­ful com­pa­nies fea­tured on this list, Edifecs says it fo­cuses most of its at­ten­tion on cus­tomers. “We are ob­sessed about our cus­tomers,” CEO Sunny Singh says. “We will do what­ever it takes to make sure our cus­tomers are suc­cess­ful.”

Edifecs is a provider of claims pro­cess­ing soft­ware, ser­vices and busi­ness in­tel­li­gence to ma­jor health plans, Med­i­caid agen­cies and health­care providers. Singh says the se­cret to Edifecs’ suc­cess has been the com­pany’s will­ing­ness to take chances.

“We take great pride in the fact that we are a con­trar­ian com­pany,” he says. “Just be­cause the world is go­ing one way doesn’t mean that you have to. I al­ways tell my em­ploy­ees, ‘Don’t hedge your bets, this isn’t life or death, so take the risk.’ And be­cause of that, our cus­tomers love us.”

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