2 GLOB­ALMED

Modern Healthcare - - HEALTHCARE’S HOTTEST -

WHAT IT DOES:

Pro­vides pa­tients ac­cess to health­care providers, and providers ac­cess to med­i­cal data, through telemedicine.

HOW IT GREW:

Ac­cord­ing to founder and Manag­ing Di­rec­tor Joel Barthelemy, Glob­alMed’s fo­cus has al­ways been on prob­lem-solv­ing and re­spond­ing to cus­tomers’ needs.

That fo­cus has led Glob­alMed to the cut­ting edge of tech­no­log­i­cal ad­vances in tele­health and to an al­most-2,000% in­crease in rev­enue over the past five years.

“We are uti­liz­ing the lat­est tech­nolo­gies to solve prob­lems and push­ing the en­ve­lope to an­swer the prob­lems that come up,” Barthelemy says. “We are a group of en­gi­neers and clin­i­cians who look at the is­sues, and then de­sign sys­tems that solve prob­lems.”

Glob­alMed’s team of en­gi­neers and clin­i­cians has been busy re­cently. In Fe­bru­ary, the U.S. Vet­er­ans Af­fairs Depart­ment in­stalled Glob­alMed’s fullser­vice telemedicine sta­tions in the VA Bos­ton Health­care Sys­tem, while closer to home, the Scotts­dale, Ariz.-based com­pany has been ex­pand­ing its pres­ence in north­ern Ari­zona, in­clud­ing the im­ple­men­ta­tion of Glob­alMed’s mo­bile med­i­cal carts at the Flagstaff Med­i­cal Cen­ter.

Ac­cord­ing to Barthelemy, these new con­tracts are the re­sult of Glob­alMed’s con­stant di­a­logue with its cus­tomers, which help the com­pany know what prod­ucts and so­lu­tions its part­ners need. “Solv­ing prob­lems is a bet­ter way for growth ver­sus try­ing to cre­ate de­mand for your prod­uct,” he ex­plains. “It is one thing to say, ‘Here is our prod­uct,’ it is an­other thing to say ‘What can our prod­uct do for you?’ ”

That cus­tomer di­a­logue has shown the com­pany the im­por­tance of easy-to-ac­cess data, so Glob­alMed says it is the rare tele­health com­pany that doesn’t put video first.

“Telemedicine is most about get­ting data where it needs to be and can be used,” Barthelemy says. “Other com­pa­nies have fo­cused on video con­fer­enc­ing, but for us it is al­ways data first.”

Next on Glob­alMed’s agenda is in­creas­ing the ac­cess to data and health­care providers by mak­ing telemedicine even more mo­bile.

“I can do al­most any­thing from my smart­phone. Why can’t I take care of some of the chronic or episodic type of sit­u­a­tions in health­care through the same de­vice? That is where we see the fu­ture,” Barthelemy says.

“So many of the health­care is­sues that our coun­try faces on ac­cess, qual­ity and cost can be solved through in­no­va­tion and good work flow.”

Lo­ca­tion: Scotts­dale, Ariz. Top ex­ec­u­tive: Founder and Manag­ing Di­rec­tor Joel Barthelemy Num­ber of em­ploy­ees: 113 An­nual rev­enue (2011): $26.3 mil­lion Rev­enue growth (2006-11): 1,975.5% Web­site: glob­almed.com

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