Marilyn Tavenner, CMS administrator
MH: You have one of the most difficult challenges in healthcare today—rolling out the exchanges that are going to open Oct. 1 for open enrollment. What are the biggest challenges you face right now on that front?
Tavenner: I would say right now the challenges are two-fold. We are on a tight implementation schedule, but it’s going well, so we have to complete the implementation schedule to turn on the switch, if you will, on Oct. 1. The second challenge, and it will be an ongoing challenge, is educating the public about who the exchanges actually apply to and the importance of health insurance and the assistance that’s available to them through the exchanges or through Medicaid expansion. So we have a lot of education ahead.