IT will never elim­i­nate need for crit­i­cal think­ing

Modern Healthcare - - COMMENT -

Re­gard­ing the re­cent ar­ti­cle “Com­pli­cated, con­fus­ing EHRs pose se­ri­ous pa­tient-safety threats” (ModernHealth­care.com, June 20), the bot­tom line to any and all IT sys­tems that func­tion within our work­place is that they are a doc­u­men­ta­tion tool. The com­puter does not re­place the hu­man crit­i­cal-think­ing as­sess­ment of any and all doc­u­men­ta­tion and direc­tions within said doc­u­men­ta­tion.

The IT sys­tem is only as ben­e­fi­cial as the per­son en­ter­ing the ap­pro­pri­ate data that drives the best-prac­tice warn­ings or con­traindi­ca­tion warn­ings. We tend to blame the com­puter, when in fact it is the data that are lack­ing and/or en­tered in­ap­pro­pri­ately.

Scott Kennedy Bur­bank, Calif.

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