Cook County sys­tem names Shannon CEO

Modern Healthcare - - NEWS MAKER -

Who: Dr. John Shannon, 54, new CEO of Cook County (Ill.) Health & Hos­pi­tals Sys­tem

Pre­vi­ous roles: Chief of clin­i­cal in­te­gra­tion at Cook County since Fe­bru­ary 2013 and in­terim CEO since March 4. Also was chief med­i­cal of­fi­cer and ex­ec­u­tive VP at Park­land Health & Hospi­tal Sys­tem, Dal­las, 2007-12. Park­land nearly lost its Medi­care and Med­i­caid el­i­gi­bil­ity dur­ing his ten­ure be­cause of qual­ity and fi­nan­cial is­sues. “There’s not a day that I’m at work that I’m not think­ing of the ex­pe­ri­ence I had at Park­land. I think what hap­pened with CMS and state reg­u­la­tors ... is some­thing that could hap­pen at any num­ber of in­sti­tu­tions across the coun­try. It’s given me a spe­cial ex­pe­ri­ence and spe­cial sen­si­tiv­ity for the aware­ness that you have to bring to your lead­er­ship role.”

Key les­son from Park­land: “When you’re try­ing to im­prove ac­cess, which is prob­a­bly the pri­mary driver for safety net in­sti­tu­tions, you have to make sure you’re not do­ing it at the ex­pense of qual­ity and safety.”

On qual­ity/safety reporting: “I would like to see us take the Cook County sys­tem to a place where the staff feel very com­fort­able reporting those kinds of con­cerns and bring­ing them to a su­per­vi­sor’s at­ten­tion, and those su­per­vi­sors be­ing very sen­si­tive (to staff alerts).”

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