Kaiser chief Tyson among Most In­flu­en­tial new­com­ers

Modern Healthcare - - 100 MOST INFLUENTIAL PEOPLE IN HEALTHCARE - —An­dis Robeznieks

Nine­teen peo­ple made Mod­ern Health­care’s 100 Most In­flu­en­tial Peo­ple in Health­care list for the first time this

year. The high­est-rank­ing new­comer is Bernard Tyson, chair­man and CEO of Kaiser Per­ma­nente, who fin­ished sec­ond be­hind Pres­i­dent Barack Obama.

Tyson is fo­cus­ing on well­ness and af­ford­abil­ity as part of his ef­fort to “turn this sick­ness in­dus­try up­side down,” he said. “There’s no ques­tion that we have to ac­knowl­edge that our pa­tients are now ‘cus­tomers,’ and they’re start­ing to be­have that way, just like in any other in­dus­try,” Tyson said. That means im­prov­ing qual­ity, ser­vice and af­ford­abil­ity, while find­ing new ways of achiev­ing bet­ter health for the Amer­i­can peo­ple, he added.

An­other new­comer is Dr. An­drew Sussman, as­so­ciate chief med­i­cal of­fi­cer of CVS Care­mark Corp. and pres­i­dent of its Min­uteClinic di­vi­sion. CVS has 860 re­tail clin­ics in­side its stores around the coun­try and plans to in­crease that num­ber to 1,500 by 2017. CVS has clin­i­cal af­fil­i­a­tions with 40 re­gional health­care sys­tems. Sussman said that num­ber will also con­tinue to grow. “Health­care re­form will work much bet­ter with more points of ac­cess,” he said.

While the nurse prac­ti­tion­ers who staff the Min­uteClinic lo­ca­tions still mostly pro­vide acute care, Sussman said ser­vices are ex­pand­ing to in­clude hy­per­ten­sion con­trol, smok­ing ces­sa­tion and weight-loss as­sis­tance. Telemedicine ser­vices are also be­ing tested.

CVS made news this year by an­nounc­ing it would stop sell­ing to­bacco prod­ucts by Oct. 1. “Sell­ing cig­a­rettes is an­ti­thet­i­cal to what a health­care com­pany’s role is,” said Sussman, No. 90 on this year’s rank­ing.

Also mak­ing a first ap­pear­ance on the list is Robert McDon­ald. The new Vet­er­ans Af­fairs sec­re­tary and for­mer CEO of Proc­ter & Gam­ble Co. ranks No. 47. Like Tyson, McDon­ald prom­ises to stress cus­tomer ser­vice across the trou­bled VA health sys­tem. Speak­ing at the Blinded Vet­er­ans As­so­ci­a­tion’s na­tional con­ven­tion Aug. 19, McDon­ald an­nounced that a ro­bust new sys­tem for mea­sur­ing cus­tomer sat­is­fac­tion at VA fa­cil­i­ties will cap­ture real-time, site­spe­cific in­for­ma­tion. He added that VA staff also will be reach­ing out to lead­ing pri­vate health­care sys­tems to learn how they’re track­ing pa­tient ac­cess.

Other new­com­ers are HHS Sec­re­tary Sylvia Mathews Bur­well, No. 3; HCA Pres­i­dent and CEO R. Mil­ton John­son, No. 6; the CMS’ Dr. Pa­trick Con­way, No. 20; Prov­i­dence Health & Ser­vices Pres­i­dent and CEO Dr. Rod­ney Hochman, No. 22; Agency for Health­care Re­search and Qual­ity Direc­tor Richard Kronick, No. 23; HCA Chief Med­i­cal Of­fi­cer Dr. Jonathan Perlin, No. 31; Vir­ginia Gov. Terry McAuliffe, No. 33; Dr. Ram Raju, pres­i­dent of the New York City Health and Hos­pi­tals Corp., No. 37; Amer­i­can Nurses As­so­ci­a­tion CEO Marla We­ston, No. 45; Na­tional Pa­tient Safety Foun­da­tion Pres­i­dent Dr. Te­jal Gandhi, No. 49; Johns Hop­kins Medicine’s Dr. Peter Pronovost, No. 52; Na­tional Co­or­di­na­tor for Health In­for­ma­tion Tech­nol­ogy Dr. Karen DeSalvo, No. 56; In­sti­tute of Medicine Pres­i­dent Dr. Vic­tor Dzau, No. 70; Johns Hop­kins Medicine CEO Dr. Paul Roth­man, No. 86; Dr. Su­san Des­mond-Hell­mann, CEO of the Bill & Melinda Gates Foun­da­tion, No. 88; and Health­care Fi­nan­cial Man­age­ment As­so­ci­a­tion Pres­i­dent and CEO Joseph Fifer, No. 99.

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