In­volv­ing pa­tients in their care

Modern Healthcare - - BEST PRACTICES -

De­fine it:

Think care­fully about what pa­tient en­gage­ment means in your or­ga­ni­za­tion. “Ev­ery pa­tient pop­u­la­tion is dif­fer­ent,” said Kim Hen­rich­sen.

Start small:

Work to en­gage low-risk, health­ier pa­tients so they will be more in­clined to take an ac­tive role when their health needs be­come more com­plex.

Re­fine your tools:

Eval­u­ate your pa­tient-ed­u­ca­tion ma­te­ri­als and make sure pa­tients aren’t over­whelmed with too much in­for­ma­tion.

Get lead­ers on board:

Make sure lead­er­ship un­der­stands the ben­e­fits of en­gag­ing pa­tients and their fam­i­lies.

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