Top hos­pi­tals in pa­tient sat­is­fac­tion, se­lected ques­tions, 2013

Modern Healthcare - - BY THE NUMBERS - Source: CMS

By per­cent­age of HCAHPS survey re­spon­dents who said they were given in­for­ma­tion about what to do dur­ing their re­cov­ery at home By per­cent­age of HCAHPS survey re­spon­dents who said they would def­i­nitely rec­om­mend the hos­pi­tal

Note: Data are for two of the eight ques­tions in the Hos­pi­tal Con­sumer As­sess­ment of Health­care Providers and Sys­tems (HCAHPS) survey. Scores were mea­sured Oct. 1, 2012, to Sept. 30, 2013, based on hos­pi­tals with 300 or more re­sponses to the ques­tion and a re­sponse rate higher than 30%. Hos­pi­tals with same per­cent­age pre­sented in al­pha­bet­i­cal or­der.

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