Rev­enue Cy­cle Pay­ment Clar­ity Can Help Your Pa­tients—and Your Bot­tom Line

Modern Healthcare - - PERSPECTIVES -

“In this en­vi­ron­ment, health­care providers need pay­ment clar­ity: visibility into when and how much they will be paid, by whom, and the abil­ity to bet­ter nav­i­gate the many ob­sta­cles to pay­ment for care.”

Health­care providers are prin­ci­pally con­cerned with two goals: first, pro­vid­ing qual­ity care to pa­tients; sec­ond, get­ting paid for that care. While ad­vances in medicine and tech­nol­ogy are mak­ing it eas­ier to help pa­tients get well, new pay­ment mod­els are of­ten mak­ing it more chal­leng­ing to get paid.

The in­creas­ing preva­lence of high-de­ductible health plans, evolv­ing pay­ment mod­els and reg­u­la­tory changes are leav­ing a grow­ing num­ber of pa­tients li­able for larger por­tions of their bills—and providers un­sure about re­im­burse­ment. In this en­vi­ron­ment, health­care providers need pay­ment clar­ity: visibility into when and how much they will be paid, by whom, and the abil­ity to bet­ter nav­i­gate the many ob­sta­cles to pay­ment for care.

Providers need to adopt new strate­gies to adapt and re­main fi­nan­cially vi­able within the chang­ing pay­ment en­vi­ron­ment. Down­load the white pa­per, “Rev­enue Cy­cle Pay­ment Clar­ity” to learn how to:

• Iden­tify op­por­tu­ni­ties where tools and pro­cesses can be de­ployed to ad­dress pay­ment is­sues

• Fur­nish more ac­cu­rate cost es­ti­mates to pa­tients prior to ser­vice

• Be ready to col­lect more from pa­tients at the point of ser­vice

• Be sen­si­tive in your col­lec­tion ef­forts to pos­i­tively af­fect pa­tient sat­is­fac­tion scores

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