Time for VA to be dis­man­tled and re­placed with vouch­ers

Modern Healthcare - - COMMENT -

Re­gard­ing the ar­ti­cle “Flawed VA data in­clude 300,000 ‘pend­ing’ en­roll­ment records for dead vets” (ModernHealthcare.com, Sept. 2), the Vet­er­ans Health Ad­min­is­tra­tion has be­come a glar­ing sym­bol of the U.S. gov­ern­ment’s in­com­pe­tence and the sta­tus quo. Here’s a large agency es­chew­ing ac­count­abil­ity while de­mand­ing more re­sources to “fix” prob­lems that never should have hap­pened. I have friends who work there and went there as a per­sonal mis­sion. Their morale is low be­cause the VA is so big, so en­trenched in val­ue­less bu­reau­cracy, so self-cen­tric as to openly ig­nore its mis­sion while in­sti­tu­tion­al­iz­ing in­ef­fi­ciency, waste and in­dif­fer­ence.

The VA sys­tem needs to be dis­man­tled and re­placed with vouch­ers. It’s a na­tional dis­grace when it should be an or­ga­ni­za­tion de­mon­strat­ing su­perla­tive care for our vet­er­ans.

Michael Cadger Founder and CEO Mon­o­cle Health Data

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