Robert Tennant, policy director of health information technology at the Medical Group Management Association, said his organization would survey its members in a few weeks on their experiences.
And because the volume of claims is normally significant, many think ICD10 conversation will have a more current reference point than Y2K.
“Remember the exchange site?” Branzell said, referring to HealthCare.gov. “It’s not that it didn’t work in concept, it was in volume. You may or may not know the issue is there until there are tens of thousands or maybe hundreds of thousands of claims not getting through.”
ICDLogic in Harrison, N.Y., developed a Web-based clinical documentation guide for physicians.
CEO Monique Fayad said that on ICD-10’s eve, “The traffic to our website and the downloads to our demos increased 10 times the average for the quarter.”
Repeated delays of the ICD-10 launch, caused mostly by political jockeying, have been a nightmare for Fayad. “For three years we’ve been waiting for this. It’s been so long and drawn out,” she said. “Now, it’s like Valentine’s Day at a chocolate shop.”
Back at Cerner’s war room, staffers will be available round the clock for the first 10 days of the ICD-10 rollout. But in 2018 comes ICD-11. Foemmel said her colleagues have just discussed the new codes, which are in beta testing now.
“We just want to get through ICD-10 in the first couple months, and then we’ll get a game plan for ICD-11 once more information is released,” Foemmel said.