DOC­TORS

Modern Healthcare - - HEALTH IT -

Robert Ten­nant, pol­icy di­rec­tor of health in­for­ma­tion tech­nol­ogy at the Med­i­cal Group Man­age­ment As­so­ci­a­tion, said his or­ga­ni­za­tion would sur­vey its mem­bers in a few weeks on their ex­pe­ri­ences.

And be­cause the vol­ume of claims is nor­mally sig­nif­i­cant, many think ICD10 con­ver­sa­tion will have a more cur­rent ref­er­ence point than Y2K.

“Re­mem­ber the ex­change site?” Branzell said, re­fer­ring to HealthCare.gov. “It’s not that it didn’t work in con­cept, it was in vol­ume. You may or may not know the is­sue is there un­til there are tens of thou­sands or maybe hun­dreds of thou­sands of claims not get­ting through.”

ICDLogic in Har­ri­son, N.Y., de­vel­oped a Web-based clin­i­cal doc­u­men­ta­tion guide for physi­cians.

CEO Monique Fayad said that on ICD-10’s eve, “The traf­fic to our web­site and the down­loads to our demos in­creased 10 times the av­er­age for the quar­ter.”

Re­peated de­lays of the ICD-10 launch, caused mostly by po­lit­i­cal jock­ey­ing, have been a night­mare for Fayad. “For three years we’ve been wait­ing for this. It’s been so long and drawn out,” she said. “Now, it’s like Valen­tine’s Day at a cho­co­late shop.”

Back at Cerner’s war room, staffers will be avail­able round the clock for the first 10 days of the ICD-10 roll­out. But in 2018 comes ICD-11. Foem­mel said her col­leagues have just dis­cussed the new codes, which are in beta test­ing now.

“We just want to get through ICD-10 in the first cou­ple months, and then we’ll get a game plan for ICD-11 once more in­for­ma­tion is re­leased,” Foem­mel said.

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