Workplace clinics need to emphasize care coordination
Regarding the recent feature “Company doctoring” (Dec. 7, p. 20), which focused on healthcare costs, let’s not overlook another key component to managing cost: coordination of care with the employee’s regular primary-care provider, if the worker has one. Although potentially a touchy issue, coordination and sharing of medical records can lower costs associated with duplication of labs. There’s also the significantly higher costs of managing healthcare-related complications and medication duplication that might arise if treatment plans conflict or if key information is unavailable to either practitioner.
Daniel Morgan Chapel Hill, N.C.