Al­legheny Health Net­work

Modern Healthcare - - INNOVATIONS -

LEAD­ERS

Kenyokee Crow­ell, se­nior vice pres­i­dent of clin­i­cal ac­cess; Dr. Elie Aoun, clin­i­cal ac­cess med­i­cal di­rec­tor

HEAD­QUAR­TERS

Pitts­burgh

IN­NO­VA­TION

Same-day ap­point­ments for 25 spe­cialty ser­vices as well as pri­mary care.

STA­TUS

36,000 pa­tients have booked same-day ap­point­ments since it launched in Jan­uary. Of those, 22,000 were ap­point­ments with a pri­mary-care doc­tor and 14,000 were with a spe­cial­ist.

“We live in a world where al­most every ser­vice is on de­mand

health­care has ... been lag­ging be­hind.” DR. ELIE AOUN

KENYOKEE CROW­ELL

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