NYC Health & Hos­pi­tals har­nesses IT to boost rev­enue

Modern Healthcare - - REGIONAL NEWS - - Rachel Z. Arndt

NYC Health & Hos­pi­tals last week said it ex­pects to pull in an ad­di­tional $142 mil­lion in rev­enue after it im­ple­ments Epic Sys­tems Corp.’s new rev­enue-cy­cle technology across its 11 hos­pi­tals and other care sites.

Sev­eral large sys­tems, such as Kaiser Per­ma­nente and Cleve­land Clinic, have sim­i­lar tech­nolo­gies in place al­ready. For the New York pub­lic sys­tem, “the re­sult will be a greatly im­proved user and pa­tient ex­pe­ri­ence,” NYC Health & Hos­pi­tals in­terim CEO Stan Brezenoff said in a state­ment.

The rev­enue-cy­cle an­nounce­ment comes a year after NYC Health & Hos­pi­tals-the largest pub­lic health­care sys­tem in the coun­try-be­gan rolling out Epic’s elec­tronic health record sys­tem. The roll­out has been rocky, with one ex­ec­u­tive re­sign­ing over con­cerns about the sys­tem and with delays in im­ple­men­ta­tion, which is sup­posed to be com­plete by 2018, the same year the or­ga­ni­za­tion will be­gin putting in place the new rev­enue-cy­cle sys­tem, it­self slated to be com­pleted by 2020 at a cost of $289 mil­lion.

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