NYC Health & Hospitals harnesses IT to boost revenue

NYC Health & Hospitals last week said it expects to pull in an additional $142 million in revenue after it implements Epic Systems Corp.’s new revenue-cycle technology across its 11 hospitals and other care sites.

Several large systems, such as Kaiser Permanente and Cleveland Clinic, have similar technologies in place already. For the New York public system, “the result will be a greatly improved user and patient experience,” NYC Health & Hospitals interim CEO Stan Brezenoff said in a statement.

The revenue-cycle announcement comes a year after NYC Health & Hospitals-the largest public healthcare system in the country-began rolling out Epic’s electronic health record system. The rollout has been rocky, with one executive resigning over concerns about the system and with delays in implementation, which is supposed to be complete by 2018, the same year the organization will begin putting in place the new revenue-cycle system, itself slated to be completed by 2020 at a cost of $289 million.