Healthcare would benefit greatly from its own version of the NTSB
Regarding the recent Guest Commentary “Dr. Gary Kaplan on a ‘systems approach’ to fix healthcare” (ModernHealthcare.com, April 15), I couldn’t agree more that fixing healthcare requires a systems orientation, but the fix must begin with a medical equivalent of the National Transportation Safety Board.
The Joint Commission works to improve care, but it doesn’t deploy rapidly enough to a hospital where an unexpected death occurred to build the case for where the process or human error occurred. We need an entity to publicly share the details of mistakes and build upon lessons learned, focusing on the exactness of processes. It also should require physicians and nurses to spend time in simulators for the OR, inpatient unit and other departments in the same way pilots are trained.
Keith W. Gallagher CEO, Wake Spine & Pain Specialists Raleigh, N.C.