Hos­pi­tal Sis­ters Health Sys­tem

Modern Healthcare - - INNOVATIONS -

“We talk a lot about the value of the pri­mary-care provider in help­ing you not get sick.”

JEA­NEENE GESEL

PROJECT MAN­AGER

Jea­neene Ge­sell

BASED IN

Spring­field, Ill.

IN­NO­VA­TION

HSHS con­verts telemedicine users into pri­mary-care pa­tients by fol­low­ing up vir­tual vis­its with phone calls.

STA­TUS

Nearly one-fifth of telemedicine pa­tients who ask for a pri­mary-care visit be­come pri­mary-care pa­tients down the road.

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