New Tech­nol­ogy Is Driv­ing Busi­ness Re­sults

Now is the time to in­te­grate tech­nol­ogy into pa­tient care and hone those ef­forts for max­i­mum suc­cess, ac­cord­ing to peer-re­viewed re­search pub­lished in the jour­nal JMIR Re­search Pro­to­cols. 1

Modern Healthcare - - News -

Re­ha­bil­i­ta­tion pro­fes­sion­als have long un­der­stood that pa­tient en­gage­ment and mo­ti­va­tion are strong pre­dic­tors of whether or not a pa­tient will achieve op­ti­mal clin­i­cal out­comes and im­prove­ment. Strate­gies to en­cour­age en­gage­ment and mo­ti­va­tion should in­cor­po­rate new tech­nolo­gies. In fact, pa­tient in­ter­views sup­port the use of in­tu­itive tech­nolo­gies that fea­ture op­por­tu­ni­ties for prac­tice out­side of tra­di­tional care set­tings, goals for re­ha­bil­i­ta­tive ex­er­cises, on­go­ing mo­ti­va­tion and so­cial in­ter­ac­tions. 2

Ther­a­pists point to spe­cific strate­gies to im­prove mo­ti­va­tion and pa­tient en­gage­ment, all of which can be aided by new tech­nol­ogy:

1. Work­ing with the pa­tient to set rel­e­vant goals that are un­der­stand­able and achiev­able

2. Pro­vid­ing in­for­ma­tion about re­ha­bil­i­ta­tion such as their progress to­ward re­cov­ery

3. An un­der­stand­ing of how the pa­tient could fare with no re­ha­bil­i­ta­tion gains

4. The ra­tio­nale be­hind why cer­tain ex­er­cises have to be per­formed3

Im­ple­men­ta­tion of suc­cess­ful tech­no­log­i­cal tools is not al­ways easy, and it of­ten makes sense to part­ner with an or­ga­ni­za­tion that al­ready has ef­fec­tive re­sources. An ar­ti­cle by Info En­trepreneurs ti­tled “Joint Ven­tures and Part­ner­ing,” posited that a suc­cess­ful joint ven­ture part­ner­ship can of­fer “ac­cess to greater re­sources, in­clud­ing spe­cial­ized… tech­nol­ogy.” 4

Case Study: Re­habTracker, a Hand-Held Tech­nol­ogy to Im­prove Pa­tient Mo­ti­va­tion

One ex­am­ple is Re­habTracker, a free, pa­tient-fo­cused, smart­phone ap­pli­ca­tion. The user-friendly app en­ables pa­tients to en­gage in their progress as they view up­dates from their ther­apy team, track func­tional im­prove­ment, and cel­e­brate re­hab mile­stones with fam­ily and friends.

Muham­mad Khan, phys­i­cal ther­a­pist and pro­gram di­rec­tor at St. Cather­ine Hos­pi­tal, where the HIPAA-com­pli­ant app was first pi­loted for the hos­pi­tals of Com­mu­nity Health­care Sys­tem ® , says that “mo­ti­va­tion is the key for pa­tient suc­cess in re­ha­bil­i­ta­tion. Th­ese pa­tients are med­i­cally com­plex and they need to be mo­ti­vated with lots of en­cour­age­ment on a daily ba­sis to help them progress. En­gag­ing the pa­tient in daily tar­gets helps to get them home.”

1. McAlear­ney AS, Sieck CJ, Hefner JL, Aldrich AM, Walker DM, Rizer MK, Mof­fatt-Bruce SD,

Huerta TR. High Touch and High Tech (HT2) Pro­posal: Trans­form­ing Pa­tient En­gage­ment Through­out the Con­tin­uum of Care by En­gag­ing Pa­tients with Por­tal Tech­nol­ogy at the Bed­side. JMIR Res Pro­toc. 2016 Nov 29;5(4):e221. 2. Ma­clean, N., Pound, P., Wolfe, C., & Rudd, A. (2000). A crit­i­cal re­view of the con­cept of pa­tient mo­ti­va­tion in the lit­er­a­ture on phys­i­cal re­ha­bil­i­ta­tion. Soc Sci Med, 50(4), 495-506.

3. Ma­clean, N., Pound, P., Wolfe, C., & Rudd, A. (2002). The con­cept of pa­tient mo­ti­va­tion: a qual­i­ta­tive anal­y­sis of stroke pro­fes­sion­als’ at­ti­tudes. Stroke, 33(2), 444-448. 4.­foen­ joint-ven­tures-and-part­ner­ing/

Since im­ple­ment­ing Re­habTracker in each re­ha­bil­i­ta­tion unit, key qual­ity met­rics of Func­tional In­de­pen­dence Mea­sure (FIM) gain and Dis­charge to Com­mu­nity have im­proved.

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