Bor­rower Ex­pe­ri­ence Is Not the Digital Mort­gage Holy Grail

National Mortgage News - - Outlook -

tander­son

Good re­al­ity check that the next “shiny ob­ject” or buzz­word (digital re­plac­ing e-mort­gage) is not go­ing to fun­da­men­tally change a com­plex process in­volv­ing many steps and par­tic­i­pants.

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