Royal Farms investigating allegations of cop being denied service
Company looking for witnesses who can shed light on social media accusations
Royal Farms officials are investigating allegations that an employee or employees at two local stores refused to serve a uniformed police officer.
Spokeswoman Brittany Eldredge said the accusations emerged last week, first by email and then through comments on the company’s Facebook page.
Comments on Facebook allege a Delaware State Trooper went to the Royal Farms at the corner of South Chapel Street and Old Baltimore Pike and was refused service after attempting to pay. Similar allegations were also made against a store in Bear, Eldredge said.
However, she said she has been unable to locate the officer involved or figure out when – or if – the incident actually happened. The people who have contacted the company so far have only said it happened to a “friend” or that they’ve heard about the incident.
“We can’t get details for the life of us,” Eldredge said, adding that store officials have been combing through surveillance tapes but have not been able to find footage of an officer being turned away.
She said that if an employee was found to have discriminated against police officers, “corrective action will be taken immediately.”
“One employee is not representative of a company as a whole,” she said.
Eldredge emphasized that Royal Farms supports law enforcement, noting that the store offers uniformed police officers free coffee and soda while they are on duty.
“At Royal Farms we value and appreciate those who serve our communities,” she said. “We want our stores to be a respite from the stress of their work, not an added stress point.”
Royal Farms has contacted Delaware State Police, as well as the Newark Police Department and the New Castle County Police De- partment, and none of the agencies had knowledge of the incident, Eldredge said. A DSP spokesman confirmed to the Newark Post that he was not aware of any discrimination against troopers.
Accusations of police officers being denied service have occasionally arisen elsewhere in the country, usually spread via social media posts. In Alabama, Taco Bell fired a cashier and apologized to local police after two sheriff’s deputies were denied service earlier this month.
Royal Farms is asking anyone who witnessed a refusal of service to call 410-8890200.
“It’s deplorable,” Eldredge said. “In this day and age, we need to be nice to one another.”
Royal Farms officials are investigating allegations that an employee or employees at this Old Baltimore Pike store refused to serve a uniformed police officer.