Royal Farms in­ves­ti­gat­ing al­le­ga­tions of cop be­ing de­nied ser­vice

Com­pany look­ing for wit­nesses who can shed light on so­cial me­dia ac­cu­sa­tions

Newark Post - - Local News - By JOSH SHAN­NON jshan­non@ches­

Royal Farms of­fi­cials are in­ves­ti­gat­ing al­le­ga­tions that an em­ployee or em­ploy­ees at two lo­cal stores re­fused to serve a uni­formed po­lice of­fi­cer.

Spokes­woman Brit­tany El­dredge said the ac­cu­sa­tions emerged last week, first by email and then through com­ments on the com­pany’s Face­book page.

Com­ments on Face­book al­lege a Delaware State Trooper went to the Royal Farms at the cor­ner of South Chapel Street and Old Bal­ti­more Pike and was re­fused ser­vice af­ter at­tempt­ing to pay. Sim­i­lar al­le­ga­tions were also made against a store in Bear, El­dredge said.

How­ever, she said she has been un­able to lo­cate the of­fi­cer in­volved or fig­ure out when – or if – the in­ci­dent ac­tu­ally hap­pened. The peo­ple who have con­tacted the com­pany so far have only said it hap­pened to a “friend” or that they’ve heard about the in­ci­dent.

“We can’t get de­tails for the life of us,” El­dredge said, adding that store of­fi­cials have been comb­ing through sur­veil­lance tapes but have not been able to find footage of an of­fi­cer be­ing turned away.

She said that if an em­ployee was found to have dis­crim­i­nated against po­lice of­fi­cers, “cor­rec­tive ac­tion will be taken im­me­di­ately.”

“One em­ployee is not rep­re­sen­ta­tive of a com­pany as a whole,” she said.

El­dredge em­pha­sized that Royal Farms sup­ports law en­force­ment, not­ing that the store of­fers uni­formed po­lice of­fi­cers free cof­fee and soda while they are on duty.

“At Royal Farms we value and ap­pre­ci­ate those who serve our com­mu­ni­ties,” she said. “We want our stores to be a respite from the stress of their work, not an added stress point.”

Royal Farms has con­tacted Delaware State Po­lice, as well as the Ne­wark Po­lice Depart­ment and the New Cas­tle County Po­lice De- part­ment, and none of the agen­cies had knowl­edge of the in­ci­dent, El­dredge said. A DSP spokesman con­firmed to the Ne­wark Post that he was not aware of any dis­crim­i­na­tion against troop­ers.

Ac­cu­sa­tions of po­lice of­fi­cers be­ing de­nied ser­vice have oc­ca­sion­ally arisen else­where in the coun­try, usu­ally spread via so­cial me­dia posts. In Alabama, Taco Bell fired a cashier and apol­o­gized to lo­cal po­lice af­ter two sher­iff’s deputies were de­nied ser­vice ear­lier this month.

Royal Farms is ask­ing any­one who wit­nessed a re­fusal of ser­vice to call 410-8890200.

“It’s de­plorable,” El­dredge said. “In this day and age, we need to be nice to one an­other.”


Royal Farms of­fi­cials are in­ves­ti­gat­ing al­le­ga­tions that an em­ployee or em­ploy­ees at this Old Bal­ti­more Pike store re­fused to serve a uni­formed po­lice of­fi­cer.

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