Wendy’s to install self-ordering kiosks
DUBLIN, Ohio — Wendy’s says it plans to install self-ordering kiosks at about 1,000 eateries by the end of the year.
A typical location will have three kiosks, The Columbus Dispatch reported. Higher-volume restaurants will be given priority for the kiosks.
Wendy’s Chief Information Officer David Trimm said the kiosks are intended to appeal to younger customers and reduce labor costs. Kiosks also allow customers of the fastfood giant to circumvent long lines during peak dining hours while increasing kitchen production.
Trimm estimated that the company will see a return on its investment in less than two years.