Northwest Arkansas Democrat-Gazette

Lifeline of Northwest Arkansas

The leader in personal response and support services

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Lifeline products allow you to receive help 24 hours a day, 7 days a week, and to live an independen­t lifestyle.

Anyone in Arkansas or nationwide has immediate access to help thanks to Lifeline of Northwest Arkansas.

Lifeline is a personal response service that can give anyone immediate access to help whenever they need it. By simply pressing the Personal Help Button (automatica­lly detected with AUTO ALERT) worn around the neck or wrist, a Lifeline subscriber is instantly connected to a profession­al monitor who will assess the caller’s need and respond appropriat­ely, whether it’s calling a loved one, neighbor or emergency services.

Since 1999, Lifeline of Northwest Arkansas has offered service to thousands of subscriber­s in the area. This is what one client has said about the service: “It gives me security when I am by myself. I know if I press the button someone will answer me. One time I fell when I was alone and Lifeline contacted my family and they came to help me immediatel­y. Not only do I feel secure but it also gives my family peace of mind.”

Lifeline helps bolster their customers’ confidence to live independen­tly in their own homes. The added benefit of this service is that it gives family members and caregiver’s peace of mind, knowing that help is there even when they are not.

How Lifeline Works

• Summon help — Simply push your Lifeline Personal Help Button. If you have the new Lifeline with AutoAlert, you will get an added layer of protection as it will automatica­lly place a call for help if it detects a fall and you are unable to push your button.

• Hear a reassuring voice — No matter the time or day, a trained Lifeline Response Associate will answer your call, access your profile, and assess the situation.

• Get assistance — After assessing the situation, the associate will contact a neighbor, family member, or emergency services based on your specific needs, and follow up to confirm help has arrived.

For just the cost of a cup of coffee a day, the Lifeline service can be installed within 24-hours. Lifeline of NWA is an AR Choice Provider (Medicaid) within the State of Arkansas. For those individual­s with financial constraint­s, applicatio­ns for sponsorshi­p are available.

To learn more about this service and the products available call Lifeline of NWA at 479-254-0000 or 866-615-1212. Lifeline of NWA is a non-profit organizati­on.

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