Orange property owners get new envelopes after tax bill error
The Orange County Tax Collector’s Office mailed new return envelopes to property owners Tuesday, two weeks after tens of thousands of property tax bills were sent out with a major flaw.
The original envelopes included in about 250,000 tax bills earlier this month had an address window on the wrong side, which would have sent the bill back to the property owner.
Raquel Fernandez, a spokeswoman for tax collector Scott Randolph, said Orlando printing company TC Delivers is absorbing all costs involved with the resending. She said the office has not yet been billed for this month’s original printing, but the November tax bill cost normally runs around $70,000.
Since the beginning of its threeyear contract with TC Delivers in May 2015, the office has paid it about $450,000 for printing services. Randolph’s office will go out to bid for a new printer when the contract expires in May.
Fernandez said the office did not keep track of how many complaints came in about the first mailing. Because of the error, a 4 percent discount for payments received in November will be extended into early December, the office said, and the $2 fee for filing online has been waived.
Randolph could not be reached for comment Tuesday.
But in a statement, he said, “Early collections indicate the envelope situation has not had any effect on collections thus far. Nonetheless, many people wait until the end of November or December to pay their taxes, and we want to make sure it remains as convenient as possible.”