Or­ange prop­erty own­ers get new en­velopes af­ter tax bill er­ror

Orlando Sentinel - - LOCAL & STATE - By Steven Le­mon­gello

The Or­ange County Tax Col­lec­tor’s Of­fice mailed new re­turn en­velopes to prop­erty own­ers Tues­day, two weeks af­ter tens of thou­sands of prop­erty tax bills were sent out with a ma­jor flaw.

The orig­i­nal en­velopes in­cluded in about 250,000 tax bills ear­lier this month had an ad­dress win­dow on the wrong side, which would have sent the bill back to the prop­erty owner.

Raquel Fer­nan­dez, a spokes­woman for tax col­lec­tor Scott Ran­dolph, said Or­lando print­ing com­pany TC De­liv­ers is ab­sorb­ing all costs in­volved with the re­send­ing. She said the of­fice has not yet been billed for this month’s orig­i­nal print­ing, but the Novem­ber tax bill cost nor­mally runs around $70,000.

Since the be­gin­ning of its three­year con­tract with TC De­liv­ers in May 2015, the of­fice has paid it about $450,000 for print­ing ser­vices. Ran­dolph’s of­fice will go out to bid for a new printer when the con­tract ex­pires in May.

Fer­nan­dez said the of­fice did not keep track of how many com­plaints came in about the first mail­ing. Be­cause of the er­ror, a 4 per­cent dis­count for pay­ments re­ceived in Novem­ber will be ex­tended into early De­cem­ber, the of­fice said, and the $2 fee for fil­ing on­line has been waived.

Ran­dolph could not be reached for com­ment Tues­day.

But in a state­ment, he said, “Early col­lec­tions in­di­cate the en­ve­lope sit­u­a­tion has not had any ef­fect on col­lec­tions thus far. Nonethe­less, many peo­ple wait un­til the end of Novem­ber or De­cem­ber to pay their taxes, and we want to make sure it re­mains as con­ve­nient as pos­si­ble.”

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