Queenstown may revamp way it conducts business
QUEENSTOWN — The Queenstown Town Commissioners are going to look into ways to revamp the operations of the town office “to bring it into the modern era,” said Commissioner Mike Bowell.
The issue was brought up by Bowell at the commissioners’ meeting on Wednesday, March 23, and they agreed to convene a work session in the near future to explore the matter.
“We’ve got to bring our staff requirements and the way we’re doing business up to the new pressures that we’ve got,” Bowell said. “Everything now is contracts and more and more regulations, more and more compliance stuff, and it’s putting a heck of a burden on the office.”
He added that paperwork in the office has increased dramatically in recent years as the staff deals with more compliance issues, grants, and the like.
“It really needs to be done to bring it into the modern era. I think it needs to be looked at,” Bowell said.
For instance, he suggests the town consider the use of credit cards and electronic processing information as one way of streamlining the way the office works.
“We still walk
paper checks to the bank, and there are other administrative aspects, such as payroll, that can be handled differently,” he said in a subsequent interview.
Bowell said he believes the town is moving toward the day when it will eventually hire a town manager to work with the town clerks and the commissioners.
“We need the commissioners to do the oversight and the town manager to actually carry out the work,” he said. “We need a template for the future and it may take a few years.”
Currently Town Clerks Amy Moore and Shosh Callahan handle the day-to-day operations of the town office.
The commissioners will likely hold a work session on the matter in April in order to get some idea of what is involved in making office changes and how such changes would affect the town budget.