Queen­stown may re­vamp way it con­ducts busi­ness

Record Observer - - News - By JACK SHAUM jshaum@kibay­times.com

QUEEN­STOWN — The Queen­stown Town Com­mis­sion­ers are go­ing to look into ways to re­vamp the op­er­a­tions of the town of­fice “to bring it into the mod­ern era,” said Com­mis­sioner Mike Bow­ell.

The is­sue was brought up by Bow­ell at the com­mis­sion­ers’ meet­ing on Wed­nes­day, March 23, and they agreed to con­vene a work ses­sion in the near fu­ture to ex­plore the mat­ter.

“We’ve got to bring our staff re­quire­ments and the way we’re do­ing busi­ness up to the new pres­sures that we’ve got,” Bow­ell said. “Ev­ery­thing now is con­tracts and more and more reg­u­la­tions, more and more com­pli­ance stuff, and it’s putting a heck of a bur­den on the of­fice.”

He added that pa­per­work in the of­fice has in­creased dra­mat­i­cally in re­cent years as the staff deals with more com­pli­ance is­sues, grants, and the like.

“It re­ally needs to be done to bring it into the mod­ern era. I think it needs to be looked at,” Bow­ell said.

For in­stance, he sug­gests the town con­sider the use of credit cards and elec­tronic pro­cess­ing in­for­ma­tion as one way of stream­lin­ing the way the of­fice works.

“We still walk

pa­per checks to the bank, and there are other ad­min­is­tra­tive as­pects, such as pay­roll, that can be han­dled dif­fer­ently,” he said in a sub­se­quent in­ter­view.

Bow­ell said he be­lieves the town is mov­ing to­ward the day when it will even­tu­ally hire a town man­ager to work with the town clerks and the com­mis­sion­ers.

“We need the com­mis­sion­ers to do the over­sight and the town man­ager to ac­tu­ally carry out the work,” he said. “We need a tem­plate for the fu­ture and it may take a few years.”

Cur­rently Town Clerks Amy Moore and Shosh Cal­la­han han­dle the day-to-day op­er­a­tions of the town of­fice.

The com­mis­sion­ers will likely hold a work ses­sion on the mat­ter in April in or­der to get some idea of what is in­volved in mak­ing of­fice changes and how such changes would af­fect the town bud­get.

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