Team­work, so­cial me­dia helped save woman’s life

Record Observer - - News -

CENTREVILLE — When you dial 911 in Queen Anne’s County, the phone is an­swered by tele-com­mu­ni­ca­tors from the county’s Depart­ment of Emer­gency Ser­vices.

Team­work be­tween county tele-com­mu­ni­ca­tors and the sher­iff’s of­fice is cred­ited with sav­ing the life of a sui­ci­dal woman last May.

On May 12, some­one posted sui­ci­dal thoughts and a plan to end her life by jump­ing off the Kent Nar­rows Bridge. A con­cerned Face­book friend called a sui­cide hot­line, which in turn con­tact the county’s 911 cen­ter at the Depart­ment of Emer­gency Ser vices.

Tele-com­mu­ni­ca­tors Ron­nie Har­ri­son, Jay Kun­drat, Kevin Car­son and Michelle Miller did a lit­tle de­tec­tive work. They used 911 soft­ware and Face­book to fig­ure out who the woman was and where she lived. Kevin Car­son was also able to lo­cate the woman’s lo­ca­tion by a Face­book post.

Some deputies re­sponded to the woman’s res­i­dence, while Deputy Terry Cop­per headed to the Kent Nar­rows Bridge. Cop­per lo­cated the woman and was able to thwart the sui­cide at­tempt and help the woman who was in dis­tress.

The Mary­land Emer­gency Num­ber As­so­ci­a­tion and the Mary­land Emer­gency Num­ber Sys­tems Board hon­ored all those in­volved dur­ing their an­nual 9-1-1 Day of Cel­e­bra­tion in Septem­ber.

Dur­ing the com­mis­sion meet­ing on Nov. 8, the com­mis­sion­ers also rec­og­nized Ron­nie Har­ri­son, Jay Kun­drat, Kevin Car­son, Michelle Miller and Deputy Terry Cop­per with a procla­ma­tion for “their ded­i­ca­tion to the safety and well­ness of all cit­i­zens of Queen Anne’s County.”


From left: Sher­iff Gary Hof­mann, Com­mis­sioner Jim Mo­ran, Deputy Terry Cop­per, Com­mis­sioner Stephen Wil­son, Tele-com­mu­ni­ca­tors Lt. Ron­nie Har­ri­son, Jay Kun­drat, Michelle Miller, and Com­mis­sion­ers Jack Wil­son and Mark An­der­son.

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