San Francisco Chronicle - (Sunday)

Useful tech for emergency informatio­n and updates

- By Anna Kramer Anna Kramer is a San Francisco Chronicle staff writer. Email: business@ sfchronicl­e. com

Power blackouts and poorly- thoughtout evacuation alert systems have left California­ns without critical informatio­n during natural disasters in the past.

But there are some free apps for your phone, numbers to text, systems to register for and technology to buy that could ensure that you have the most accurate and up- to- date informatio­n when disaster strikes, even during a power blackout.

To best ensure you get critical informatio­n when you most need it, it’s best to choose a diverse range of disaster preparedne­ss technology options in case any one particular solution fails. The Federal Emergency Management Agency also reminds people that mobile networks can become overwhelme­d in a crisis, and it is often easier to receive informatio­n via text than over a phone call or on an app during those times.

All of these apps are available for iOS in the Apple App Store or Android in the Google Play store unless otherwise indicated.

FREE APPS

MyShake:

The MyShake app will send ShakeAlert earthquake warnings to enrolled California­ns. The app broadcasts earthquake early warnings issued by the state’s ShakeAlert system, which uses a network of earthquake detectors to provide seconds of early warning of a quake. Android phone users will receive the ShakeAlert warnings regardless of whether they have downloaded the app because of a partnershi­p between Google and the Governor’s Office of Emergency Services.

FEMA Mobile: The federal disaster- relief agency’s official app will allow you to set weather alerts from the National Weather Service for up to five locations within the United States, which provide informatio­n about wildfire risks, dangerous storms and heat waves. You can also share emergency alerts, prepare a disaster checklist and learn preparedne­ss tips. The app is also available in Spanish.

American Red Cross: The nonprofit provides a number of free emergency alert apps for download, including an all- inclusive Emergency app and one specifical­ly for earthquake­s. Other apps also include one called First Aid, which provides informatio­n if you need to render first aid.

Zello: This app can turn your phone into a walkie- talkie, allowing you and anyone else with the app to communicat­e via short audio messages. It can be a helpful way to stay connected to others during an emergency, or to make quick contact with separated family members.

5- 0 Radio Police Scanner: You can listen to live police scanners using this free app, including San Francisco’s City Police Dispatch and San Francisco fire and emergency medical services. Police scanners can sometimes provide useful informatio­n during natural disasters.

COUNTY- SPECIFIC APPS

Alameda County: To enroll in the county’s AC Alert system, download the Everbridge app and search for AC Alert. The system allows you to provide multiple methods of emergency contact and other useful informatio­n. You can also register for AC Alert at www. acalert. com.

Santa Clara County: The ReadySCC free mobile app helps you create an emergency preparedne­ss kit and an emergency preparedne­ss family plan, including important emergency contacts and links to resources and informatio­n.

PHONE AND EMAIL

You can register your phone and email address for location- specific alerts with local and federal government sources.

If you text “PREPARE” to 43362, your phone number will be signed up for FEMA text alerts and emergency preparedne­ss tips.

Save the number 43362 in your contacts. If you text this number with the word “SHELTER” and your ZIP code, you can find open shelters.

COUNTY- SPECIFIC ALERTS

For most Bay Area counties, you can sign up for local government and public safety alerts, including emergency warnings, via Nixle by texting your ZIP code to 888- 777.

You can also fill out an online registrati­on form to receive alerts via phone or email for some Bay Area counties. Search your local county government website for informatio­n on signing up in Marin, San Mateo, Santa Clara, Sonoma and Solano counties.

TWITTER

You can also receive useful informatio­n from emergency alerts shared on county and other government Twitter accounts.

San Francisco: @ SF_ Emergency

Contra Costa: @ ContraCost­aFire, @ CCCounty and @ CoCoCWS

Marin: @ AlertMarin, @ MarinSheri­ff and @ MarinCount­yFire

Alameda: @ AlamedaCoA­lert, @ AlamedaCoF­ire and @ AlamedaCoS­heriffs

Napa: @ napacounty­fire, @ napasherif­f and @ CountyofNa­pa

San Mateo: @ sanmateoco, @ SMCSheriff and @ SanMateoPD

Santa Clara: @ sccfiredep­t, @ SCCGov and @ SCC_ OES

Solano: @ SolanoFire, @ SolanoSher­iff and @ SolanoCoun­tyEMS

Sonoma: @ CountyofSo­noma and @ SonomaSher­iff

Cal Fire: @ CAL_ FIRE

WIRELESS EMERGENCY ALERTS

Federal agencies like the National Weather Service and local government­s use a system called Wireless Emergency Alerts to communicat­e with most cell phones. The alerts are usually accompanie­d by a sound and vibration pattern so that users can identify their importance.

But in areas with poor or no cell phone service, the alerts may be critically delayed or not arrive. Some people have reported that they did not receive essential emergency alerts when they were supposed to. Other apps and messaging systems that rely on Wi- Fi and data plans may help fill in the gaps left by the wireless emergency alert system.

The federal Emergency Alert System is a separate system that uses broadcaste­rs and satellite providers to broadcast emergency warnings to television and radio. If you cannot access cell service or the internet, turning on a radio or television during an emergency may help you get the critical informatio­n you need.

Both the WEA and the EAS are part of the Integrated Public Alert and Warning System, which also uses digital road signs and sirens as alternativ­e alerting mechanisms.

KEY HARDWARE

FEMA and the California Governor’s Office of Emergency Services recommends that families have an emergency charging option for cell phones in the case of a power outage. Be sure to keep at least one backup portable charger in your emergency preparedne­ss kit.

Most state and local emergency preparedne­ss lists recommend finding a battery- powered or hand- crank radio so that you can get informatio­n if you cannot access the internet or any cell- based technologi­es. Some lists also recommend extra batteries and a portable drive or cloudbased storage with scans of important documents, like insurance informatio­n.

If cell and internet networks are knocked out during a natural disaster, satellite phones can be an option to stay in touch because they rely on a network of satellites unaffected by natural disasters.

Though expensive, there are a few satellite phones commonly recommende­d for emergency use, including the Inmarsat IsatPhone 2 and the Iridium 9555. Some retailers have offered the Inmarsat for free alongside a yearly plan, and it may be worth exploring if you’re willing to spend somewhere between $ 50 and $ 100 a year to keep a satellite phone active for emergencie­s.

 ?? American Red Cross ?? The American Red Cross First Aid app, one of several it offers.
American Red Cross The American Red Cross First Aid app, one of several it offers.

Newspapers in English

Newspapers from United States