Tippets helps make Payson Market unique
Mike Tippets started in the grocery business as a bagger at age 16 and was a grocery manager by age 20. Tippets ran his first store at age 23. “We kinda have it in our blood,” Tippets says, remarking that his grandfather started a grocery store many years ago. Tippets’s 21-year career has seen him run grocery stores for large chain operations in Spanish Fork, Pleasant Grove and West Jordan.
So what brought Tippets to locally owned Payson Market? Tippets replied, “I have the freedom to put something where I want, buy what I want, do what I want. It’s a lot better situation.”
That kind of freedom is important to a serial entrepreneur and innovator like Tippets, who has already started two successful outside ventures while working in the grocery business. And as far as innovation at Payson Market goes, Tippets said, “I’ve always had these ideas and have been able to kind of unleash them here.”
Some of those ideas include products that many local area residents have come to love. “We have a lot of people who come here for our chips, our bakery. There’s a lot of things we offer that you can’t get anywhere else,” Tippets says with a certain pride. “We do Cinna Chips, we have Cowboy Caviar, we sell Corn Nuggets. People love coming here for the variety. We do Meals Ready to Eat that are fresh, they’re not made somewhere else.” That same fresh approach applies to Payson Market’s popular scratch bakery. ”We mix the dough and bake it fresh right in the store,” Tippets continued.
Fresh and interesting “storemade” foods are just one of the reasons that Payson Market has gained a large loyal customer base. Deciding to carry Certified Angus Beef, the best quality available, is another, and indicates what Tippets is doing to set his store apart from the large chain stores. Then there are the regular promotions: 25 cent hot dog days, the it’s-so-good-you-will-standin$5 steak lunch, and the well-known Halloween Trunk-or-Treat and the Moonlight Madness Sale. Let’s not forget to mention the text blasts about specials, and Meal Deals combining available manufacturer coupons are regular. And Tippets hinted there are more promotions coming.
Talented as he is, Tippets can’t serve all the customers by himself. Payson Market’s staff is 80-plus strong, some of whom have been with the store since it opened in 1996. Regarding his staff, Tippets says, “I get comments all the time, ‘Everyone’s happy, everyone’s smiling.’”
Asked what he would like Serve Daily readers to know about Payson Market, Tippets responded, “The biggest thing we hang our hat on is that we are locally owned and customer service friendly. We have things to offer that none of the other stores in town do. It would be nice for them to come and check it out.”
Payson Market is located at 586 N. Main and can be reached at 801-4652324. The store is open Monday through Saturday from 6 a.m. to 11 p.m. and Sundays from 7 a.m. to 10 p.m.