Maple Creek hospice joins cham­ber at Di­a­mond Level

Serve Daily - - FOSTERING INNOVATION - By Clark Caras

Not ev­ery­one gets to be a part of a busi­ness that sig­nif­i­cantly im­pacts peo­ple’s lives. At Maple Creek Home Health and Hospice, making a dif­fer­ence in peo­ple’s lives is the very essence of the job de­scrip­tion for all who work or vol­un­teer there.

Maple Creek has be­come the very first Di­a­mond Mem­ber of the Span­ish Fork Salem Area Cham­ber of Commerce, Maple Creek is lo­cally owned and op­er­ated as well as cen­tered in the heart of the com­mu­nity it serves. Owner Carma Karsten knows all of the won­der­ful ser­vices Maple Creek has to of­fer in re­gards to endof-life care as well as the mis­con­cep­tions and mis­un­der­stand­ings that come with the ser­vices Maple Cree of­fers. Be­ing a Di­a­mond Mem­ber of the Span­ish Fork Salem Area Cham­ber of Commerce is one way Karsten is pro­vid­ing the ed­u­ca­tion needed for peo­ple to pre­pare for end-of-life care. “At some point in time, the end-of-life care dis­cus­sion and de­ci­sions will af­fect ev­ery­one in the com­mu­nity. Hav­ing the knowl­edge of the dif­fer­ent re­sources and choices will be a great ben­e­fit to those who are un­ex­pect­edly faced with end-oflife care de­ci­sions. It is im­por­tant for ev­ery­one to be aware that more of­ten than not, this con­ver­sa­tion does come up un­ex­pect­edly.”

Karsten is pas­sion­ate about making sure those she cares for, as well as the loved ones of those she cares for, re­ceive the best care and sup­port pos­si­ble to en­sure their last days are the best days they can be. This pas­sion flows over to all oth­ers who work with Karsten, and it is ap­par­ent when you meet them and see them in­ter­act with oth­ers.

Karsten makes sure that upon meet­ing any­one, whether a pa­tient or fam­ily mem­ber, she gives them a clear un­der­stand­ing of what can be ex­pected. Karsten and her staff will all tell you the care they give is heads above the rest. This is a very pow­er­ful state­ment con­sid­er­ing the fact that the ma­jor­ity of the employees have worked for other agen­cies and have had the abil­ity to com­pare the way things are done. There is a higher ex­pec­ta­tion for the staff at Maple Creek, and to meet that higher ex­pec­ta­tion, Karsten un­der­stands the im­por­tance of en­sur­ing all employees are pro­vided with the time and re­sources they need.

Hospice has been in Utah since the early 1980s, and Karsten took part in start­ing up the first agency in the state. In the be­gin­ning, it was an amaz­ing ser­vice that was pro­vided, but as the years have passed, un­for­tu­nately the goal of putting the pa­tient first be­came sec­ond to cor­po­rate pol­icy and num­bers. For this very rea­son, Karsten started her own com­pany so she could en­sure the pa­tient al­ways came first. She does not have to ask for any­one’s per­mis­sion in re­gard to med­i­ca­tions, equip­ment or help­ing those in need who may not have the fund­ing or in­sur­ance to cover it. The pa­tients’ needs will al­ways come first. Each per­son has dif­fer­ent needs, and th­ese needs can­not be met if there are re­stric­tions or lim­i­ta­tions on what can be pro­vided.

Al­though Maple Creek is lo­cated in Span­ish Fork, it cares for pa­tients through­out Utah County.

Maple Creek Home Health and Hospice is lo­cated at 290 W. Cen­ter in Span­ish Fork.

*** Lib­erty is al­ways dan­ger­ous, but it is the safest thing we have. - Harry Emer­son Fosdick

*** In the truest sense, free­dom can­not be be­stowed; it must be achieved. - Franklin D. Roo­sevelt

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