Hardware Payson achieves recognition from Ace Hardware Corporation for exceptional performanceAce
Hardware Corporation is pleased Helpful” retail training curriculum. To be- to announce that Ace Hardware of Payson come certified, Ace Hardware associates has achieved designation as a “Platinum complete courses such as Helpful 101 and Performance Retailing” store for its out- 201 and the store conducts a week-long, standing performance. Developed as part team-based certification event. of Ace’s long-term retail growth strategy, “It is a truly commendable accomplish- 20/20 Vision, Platinum Performance Re- ment for an Ace store to achieve Platinum tailing is laser-focused on Ace’s custom- Performance Retailing status,” said Dan ers, helping to ensure that Ace stores de- Miller, vice president of retail operations liver on its brand promise day in and day and new business at Ace Hardware Cor- out. poration. “We’re pleased to recognize Ace
For more than 90 years and with more Hardware Payson and its associates for than 4,800 stores in more than 60 coun- their outstanding achievements and proud tries, Ace Hardware has been serving its to say they’re a part of the Ace family.” neighbors with helpful service and qual- “The team at Ace Hardware Payson is ity products. The team at Ace Hardware incredibly pleased to have earned the sta- Payson is one of only a few hundred Ace tus as a Platinum Performance Retailing retailers to achieve this prestigious Plati- store,” said Jaret Gordon, owner at Ace num status. To achieve Platinum Perfor- Payson. “What this means for our custom- mance Retailing, the team at Ace Hard- ers is that we are more committed than ware Payson successfully completed a ever to providing our loyal shoppers with number of performance drivers that will the best possible retail experience; from help them provide a better overall shop- customer service to product offerings and ping experience in their local community. more, we’re taking ‘Ace helpful’ to a new
One example of a proven performance level.” driver is “Helpful Certification,” the foun- Representatives from Ace Hardware dational element of Ace’s “Certified Ace Payson were personally recognized by Ace Hardware Corporation executive of helpful. In 2016, Ace ranked “High- leadership, including Ace Hardware Pres- est in Customer Satisfaction with Home ident and CEO John Venhuizen, at a re- Improvement Retail Stores, Ten Years in gional group meeting June 29. The group a Row,” according to J.D. Power. With is also celebrating its tremendous fund- more than 4,800 hardware stores locally raising efforts for Children’s Miracle Net- owned and operated across the globe, Ace work Hospitals; in 2015, the group raised is the largest retailer-owned hardware co- nearly $128,000 for Primary Children’s operative in the world. Headquartered in Hospital, making them among the stron- Oak Brook, Ill., Ace and its subsidiaries gest fundraising Ace Hardware stores for currently operate 17 distribution centers in Children’s Miracle Network Hospitals in the U.S. and also have distribution capa- the country. bilities in Ningbo, China; Colon, Panama;
For more than 90 years, Ace Hard- and Dubai, United Arab Emirates. Its re- ware has been known as the place with tailers’ stores are located in all 50 states, the helpful hardware folks in thousands the District of Columbia and approximate- of neighborhoods across America, provid- ly 60 countries. For more information on ing customers with a more personal kind Ace, visit www.acehardware.com.
Ace Hardware of Payson has achieved designation as a “Platinum Performance Retailing” store for its outstanding performance. Pictured above are, from left: Andy Schmitt, Ace Hardware Corp., director of Retail Operation West; Miriam Kilmer, Ace Hardware Payson Manager; Jaret and Lindy Gordon, owners, Ace Hardware Payson; and President and CEO of Ace John Venhuizen as Venhuizen delivers the award to Payson store representatives on June 29 in Salt Lake City.