Business keeps heating up at SF Jones
Continues to expand
Owner Scott Jones of SF Jones Heating and Cooling LLC answers the calls for heating and air conditioning installation, repair and maintenance throughout Southern Maryland.
Calvert County-based SF Jones specializes in residential and small commercial HVAC services for gas or oil furnaces and boilers, electric heat pumps and air conditioners, ductless mini-split systems, water heaters and home heating oil tanks, and is a radiant heat specialist for floors.
Jones said that owning a business has run in his family for three generations.
“My grandfather had a heating and air conditioning and appliance business in Bladensburg,” Jones said. “My father started a business down in North Beach when he left his father’s business.”
After losing his father, Jones said he came to rely on the advice of his grandfather who encouraged him to enter the trade.
“When he passed, my grandfather was like my go-to guy,” Jones said. “He thought heating and air conditioning was the better trade for me, as far as my future, than appliances because appliances are a throw-away product, at least they’re going that way.”
Jones said he went to work for a large oil company, then set his sights on the future.
“I worked for them for 12 years,” Jones said. “I ran an install crew for them as well as doing service. I just set a goal for myself that I wanted to start my own business.”
After working nights and weekends on water heaters and “any type of heating and air conditioning,” Jones said he decided to go out on his own.
“I started doing side work and it got to be too much to do both,” Jones said. “I built up a nice clientele and had a lot of customers that called me for all their heating and air conditioning, water heaters, all those needs.”
Jones credits most of his company’s growth to customer referrals and “word of mouth,” and said he now employs four people, including himself, to service the area.
“Usually once we get in a house and we deal with a customer, we usually keep them.” Jones said. “I don’t think we can satisfy everybody, but we’ve done pretty well at being almost 100 percent.”
Jon Kurtz of Huntingtown said that a friend referred him to Jones to have a new heat pump system installed in his home.
“He absolutely did a very, very nice job. He kept the house clean, did really clean work,” Kurtz said. “He showed up on time. It was a very reasonable price. He did what he said he was going to do.”
SF Jones is a “SMECO certified contractor,” according to Jones, participating in Southern Maryland Electric Cooperative’s rebate program.
“If you have us do an installation for you, they have multiple different rebates they offer,” Jones said. “The more efficient the unit is, the better the rebate you can get.”
SF Jones also offers seasonal incentives to help customers save money.
“We have different specials at different times of the year. Come spring and usually in the fall,” Jones said. “If customers plan accordingly and want to replace their units before they’re broke, that’s usually the time to do it because you can get a better deal at that time.”
Jones said he holds a Maryland masters HVACR license and attends vendor and manufacturer training programs to stay current
with technology. He said he gives a two-year labor warranty on new installations by his company.
“When we install duct work and we install the equipment, it’s going to be done right,” Jones said. “Everything we do, we try to make sure to
prevent anything in our control from happening. We take the extra mile to try to keep people’s systems from breaking.”
To help extend the life of equipment, Jones said his customers have the option to purchase an annual maintenance con-
tract for their heating and air conditioning systems.
“You are really damaging a unit by not having it serviced,” Jones said. “You can get more of a life expectancy out of a unit if it’s serviced every year, than if it is not serviced.”
He said he will also an-
swer the calls for 24/7 emergency service.
“If they come in, we go,” Jones said.
Going forward, Jones said he looks to continue expanding his business across the Southern Maryland region.
“We’re looking to grow,
looking to hire people as we get bigger,” Jones said. “We mainly want to stay in Southern Maryland … we’d like to build a big enough clientele down here where we’re just servicing this area and create a name for ourself that goes a long way.”
Owner Scott Jones of Calvert County-based SF Jones Heating and Cooling LLC provides residential and small commercial HVAC services throughout Southern Maryland.