Busi­ness keeps heat­ing up at SF Jones

Con­tin­ues to ex­pand

The Calvert Recorder - - Front Page - By CAROL SMITH csmith@somd­news.com

Owner Scott Jones of SF Jones Heat­ing and Cool­ing LLC an­swers the calls for heat­ing and air con­di­tion­ing in­stal­la­tion, re­pair and main­te­nance through­out South­ern Mary­land.

Calvert County-based SF Jones spe­cial­izes in res­i­den­tial and small com­mer­cial HVAC ser­vices for gas or oil fur­naces and boil­ers, elec­tric heat pumps and air con­di­tion­ers, duct­less mini-split sys­tems, wa­ter heaters and home heat­ing oil tanks, and is a ra­di­ant heat spe­cial­ist for floors.

Jones said that own­ing a busi­ness has run in his fam­ily for three gen­er­a­tions.

“My grand­fa­ther had a heat­ing and air con­di­tion­ing and ap­pli­ance busi­ness in Bladens­burg,” Jones said. “My fa­ther started a busi­ness down in North Beach when he left his fa­ther’s busi­ness.”

Af­ter los­ing his fa­ther, Jones said he came to rely on the ad­vice of his grand­fa­ther who en­cour­aged him to en­ter the trade.

“When he passed, my grand­fa­ther was like my go-to guy,” Jones said. “He thought heat­ing and air con­di­tion­ing was the bet­ter trade for me, as far as my fu­ture, than ap­pli­ances be­cause ap­pli­ances are a throw-away prod­uct, at least they’re go­ing that way.”

Jones said he went to work for a large oil com­pany, then set his sights on the fu­ture.

“I worked for them for 12 years,” Jones said. “I ran an in­stall crew for them as well as do­ing ser­vice. I just set a goal for my­self that I wanted to start my own busi­ness.”

Af­ter work­ing nights and week­ends on wa­ter heaters and “any type of heat­ing and air con­di­tion­ing,” Jones said he de­cided to go out on his own.

“I started do­ing side work and it got to be too much to do both,” Jones said. “I built up a nice clien­tele and had a lot of cus­tomers that called me for all their heat­ing and air con­di­tion­ing, wa­ter heaters, all those needs.”

Jones cred­its most of his com­pany’s growth to cus­tomer re­fer­rals and “word of mouth,” and said he now em­ploys four peo­ple, in­clud­ing him­self, to ser­vice the area.

“Usu­ally once we get in a house and we deal with a cus­tomer, we usu­ally keep them.” Jones said. “I don’t think we can sat­isfy ev­ery­body, but we’ve done pretty well at be­ing al­most 100 per­cent.”

Jon Kurtz of Hunt­ing­town said that a friend re­ferred him to Jones to have a new heat pump sys­tem in­stalled in his home.

“He ab­so­lutely did a very, very nice job. He kept the house clean, did re­ally clean work,” Kurtz said. “He showed up on time. It was a very rea­son­able price. He did what he said he was go­ing to do.”

SF Jones is a “SMECO cer­ti­fied con­trac­tor,” ac­cord­ing to Jones, par­tic­i­pat­ing in South­ern Mary­land Elec­tric Co­op­er­a­tive’s re­bate pro­gram.

“If you have us do an in­stal­la­tion for you, they have mul­ti­ple dif­fer­ent re­bates they of­fer,” Jones said. “The more ef­fi­cient the unit is, the bet­ter the re­bate you can get.”

SF Jones also of­fers sea­sonal in­cen­tives to help cus­tomers save money.

“We have dif­fer­ent spe­cials at dif­fer­ent times of the year. Come spring and usu­ally in the fall,” Jones said. “If cus­tomers plan ac­cord­ingly and want to re­place their units be­fore they’re broke, that’s usu­ally the time to do it be­cause you can get a bet­ter deal at that time.”

Jones said he holds a Mary­land masters HVACR li­cense and at­tends ven­dor and man­u­fac­turer train­ing pro­grams to stay cur­rent

with tech­nol­ogy. He said he gives a two-year la­bor war­ranty on new in­stal­la­tions by his com­pany.

“When we in­stall duct work and we in­stall the equip­ment, it’s go­ing to be done right,” Jones said. “Ev­ery­thing we do, we try to make sure to

pre­vent any­thing in our con­trol from hap­pen­ing. We take the ex­tra mile to try to keep peo­ple’s sys­tems from break­ing.”

To help ex­tend the life of equip­ment, Jones said his cus­tomers have the op­tion to pur­chase an an­nual main­te­nance con-

tract for their heat­ing and air con­di­tion­ing sys­tems.

“You are re­ally dam­ag­ing a unit by not hav­ing it ser­viced,” Jones said. “You can get more of a life ex­pectancy out of a unit if it’s ser­viced ev­ery year, than if it is not ser­viced.”

He said he will also an-

swer the calls for 24/7 emer­gency ser­vice.

“If they come in, we go,” Jones said.

Go­ing for­ward, Jones said he looks to con­tinue ex­pand­ing his busi­ness across the South­ern Mary­land re­gion.

“We’re look­ing to grow,

look­ing to hire peo­ple as we get big­ger,” Jones said. “We mainly want to stay in South­ern Mary­land … we’d like to build a big enough clien­tele down here where we’re just ser­vic­ing this area and cre­ate a name for our­self that goes a long way.”


Owner Scott Jones of Calvert County-based SF Jones Heat­ing and Cool­ing LLC pro­vides res­i­den­tial and small com­mer­cial HVAC ser­vices through­out South­ern Mary­land.

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