Uber agrees with FTC to pro­tect rider data

The Commercial Appeal - - Front Page -


Uber will im­ple­ment a com­pre­hen­sive pri­vacy pro­gram as part of a set­tle­ment with the Fed­eral Trade Com­mis­sion on claims it failed to mon­i­tor ac­cess to con­sumer in­for­ma­tion by em­ploy­ees.

In a state­ment re­leased Tues­day, the FTC said the ride­hail­ing ser­vice will also sub­ject it­self to in­de­pen­dent au­dits for the next 20 years to ver­ify its use of the pri­vacy pro­gram.

“Uber failed con­sumers in two key ways: First by mis­rep­re­sent­ing the ex­tent to which it mon­i­tored its em­ploy­ees’ ac­cess to per­sonal in­for­ma­tion about users and driv­ers, and sec­ond by mis­rep­re­sent­ing that it took rea­son­able steps to se­cure that data,” act­ing FTC Chair­woman Mau­reen K. Ohlhausen said in a state­ment.

Uber could not im­me­di­ately be reached for com­ment.

The FTC claims stem from an in­ci­dent in 2014, when Uber re­vealed it was in­ves­ti­gat­ing an ex­ec­u­tive for al­legedly track­ing the travel records of a jour­nal­ist with­out her per­mis­sion.

The rev­e­la­tion came af­ter a re­port from Forbes that Uber em­ploy­ees used a soft­ware tool called “God view” to track VIP users.

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