Uber agrees with FTC to protect rider data
Uber will implement a comprehensive privacy program as part of a settlement with the Federal Trade Commission on claims it failed to monitor access to consumer information by employees.
In a statement released Tuesday, the FTC said the ridehailing service will also subject itself to independent audits for the next 20 years to verify its use of the privacy program.
“Uber failed consumers in two key ways: First by misrepresenting the extent to which it monitored its employees’ access to personal information about users and drivers, and second by misrepresenting that it took reasonable steps to secure that data,” acting FTC Chairwoman Maureen K. Ohlhausen said in a statement.
Uber could not immediately be reached for comment.
The FTC claims stem from an incident in 2014, when Uber revealed it was investigating an executive for allegedly tracking the travel records of a journalist without her permission.
The revelation came after a report from Forbes that Uber employees used a software tool called “God view” to track VIP users.