Snap­ping Shoals sends out ex­tra re­funds

The Covington News - - Front Page - Gabriel Khouli gkhouli@cov­news.com

Some Snap­ping Shoals mem­bers may have re­ceived an ex­tra re­fund check re­cently, but the elec­tric­ity provider is ask­ing mem­bers to de­stroy those checks.

Spokes­woman Leigh-Anne Burgess said a print­ing er­ror caused cus­tomers to re­ceive du­pli­cate cap­i­tal credit re­fund checks. She did not know how many cus­tomers re­ceived the checks as of Fri­day af­ter­noon.

If cus­tomers have any ques­tions about the checks, they can call (678) 729-8053. Snap­ping Shoals will print out a mes­sage on all of its Au­gust bills to no­tify cus­tomers and

is also send­ing out let­ters and post­cards to af­fected cus­tomers.

As a non-profit, Snap­ping Shoals must re­fund any rev­enues, or cap­i­tal cred­its, that are re­ceived above the cost of pro­vid­ing ser­vice for the com­pany’s cus­tomer-own­ers.

Any un­claimed cap­i­tal cred­its must be used to sup­port schol­ar­ships, grants and eco­nomic and com­mu­nity de­vel­op­ment projects.

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