FRON­TIER

The Denver Post - - BUSINESS -

Fron­tier of­fi­cials ac­knowl­edged Tues­day they should have can­celed more flights in ad­vance, al­though the storm brought more snow than ini­tial weather fore­casts said it would.

Even be­fore last week­end’s trou­bles, Fron­tier was strug­gling with one of the worst on-time flight and mis­han­dled bag­gage records of the 12 largest air­lines, ac­cord­ing to the monthly Air Travel Con­sumer Re­port from the U.S. De­part­ment of Trans­porta­tion.

Fron­tier mis­han­dled 4.7 out of ev­ery 1,000 bags it touched in Oc­to­ber, ac­cord­ing to the re­port.

By com­par­i­son, the two largest car­ri­ers at Den­ver In­ter­na­tional Air­port, United Air­lines and South­west Air­lines, mis­han­dled 2.12 bags and 2.23 bags per 1,000.

Only 77.1 per­cent of Fron­tier’s flights ar­rived on time that month, ver­sus an av­er­age rate of 84.8 per­cent on the dozen car­ri­ers sur­veyed.

Fron­tier made strides in im­prov­ing its per­for­mance record in the first half of the year, but has suf­fered a sharp de­te­ri­o­ra­tion in the sec­ond half of the year.

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