Dis­abil­ity-rights group sues Uber

The Denver Post - - BUSINESS -

NEW YORK» A non­profit dis­abil­ity rights or­ga­ni­za­tion filed a class-ac­tion law­suit against Uber, claim­ing the ride-hail­ing ser­vice dis­crim­i­nates against New York City rid­ers with dis­abil­i­ties by not pro­vid­ing enough ac­cess to ve­hi­cles that can ac­com­mo­date wheel­chairs.

“Hav­ing grown rapidly since it be­gan op­er­at­ing in New York in 2011, Uber pro­vides hun­dreds of thou­sands of rides a day in New York City, but for rid­ers who need wheel­chair-ac­ces­si­ble ve­hi­cles, it pro­vides vastly in­fe­rior ser­vice, or in many cases, no ser­vice at all,” ac­cord­ing to the law­suit filed in New York State Supreme Court in Man­hat­tan on Tues­day by Dis­abil­ity Rights Ad­vo­cates.

The law­suit said that al­though Uber of­fers wheel­chair-ac­ces­si­ble ve­hi­cles through its Uber-WAV ser­vice, they ac­count for fewer than 100 of the 58,000 Uber ve­hi­cles dis­patched in the city.

It said the spe­cial ve­hi­cles can be used by other rid­ers and may be un­avail­able for use by dis­abled rid­ers, who “face ex­tended wait times, or are still de­nied ac­cess to the ser­vice al­to­gether.”

The suit wants Uber to “de­velop and im­ple­ment a re­me­dial plan to en­sure full and equal ac­cess to its ser­vices for rid­ers who re­quire ac­ces­si­ble trans­porta­tion.”

Uber said it has nearly 200 wheel­chair-ac­ces­si­ble ve­hi­cles cur­rently on the road in the city.

“Uber’s tech­nol­ogy has ex­panded ac­cess to re­li­able trans­porta­tion op­tions for all rid­ers, in­clud­ing those with dis­abil­i­ties and has en­abled peo­ple with dis­abil­i­ties to earn in­come in new ways,” said Uber spokes­woman Alix An­fang.

“While there is cer­tainly more work to be done, we will con­tinue ad­vo­cat­ing for a so­lu­tion that of­fers af­ford­able, re­li­able trans­porta­tion to those who need a wheel­chair ac­ces­si­ble ve­hi­cle.”

Newspapers in English

Newspapers from USA

© PressReader. All rights reserved.