U.S. FINES FRON­TIER $400,000 FOR BUMP­ING FLIERS

The Denver Post - - BUSINESS - — Ethan Mill­man, The Den­ver Post

Den­ver-based Fron­tier Air­lines was fined $400,000 by the U.S. Depart­ment of Trans­porta­tion for vi­o­lat­ing pro­ce­dures for bump­ing pas­sen­gers from over­sold flights, and for fail­ing to prop­erly as­sist dis­abled pas­sen­gers.

Amer­i­can and Delta Air­lines also were fined, ac­cord­ing to a DOT re­lease Fri­day, but Fron­tier was fined the most.

Fron­tier didn’t seek vol­un­teers when bump­ing pas­sen­gers on over­sold flights be­fore in­vol­un­tar­ily re­mov­ing pas­sen­gers, the re­lease said. Bumped pas­sen­gers also didn’t re­ceive writ­ten no­tices of their rights, and they weren’t com­pen­sated in a timely man­ner, both against DOT reg­u­la­tions.

Fron­tier, which an­nounced a 21-city ex­pan­sion from Den­ver In­ter­na­tional Air­port last week, didn’t pro­vide pas­sen­gers who have dis­abil­i­ties with prompt and ad­e­quate as­sis­tance get­ting on and off planes, or help them in­side the ter­mi­nal.

“Dur­ing this in­ves­ti­ga­tion, Fron­tier re­viewed out­dated pro­ce­dures that were not ef­fec­tive; these have since been up­dated,” the air­line said in a state­ment.

Amer­i­can and Delta Air­lines were fined $250,000 and $200,000, re­spec­tively.

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