MVA be­gins no­ti­fy­ing Mary­lan­ders of ve­hi­cle safety re­calls

The Dundalk Eagle - - OBITUARIES -

Mary­land De­part­ment of Trans­porta­tion (MDOT) Deputy Sec­re­tary Jim Ports joined MDOT Mo­tor Ve­hi­cle Ad­min­is­tra­tion (MDOT MVA) Ad­min­is­tra­tor Chris­tine Nizer to an­nounce the launch of the first ve­hi­cle re­call safety pi­lot pro­gram in the na­tion, which will pro­vide life-sav­ing re­call mes­sages to Mary­land ve­hi­cle own­ers and lessees on their MDOT MVA re­newal no­tices. They were joined by the Chief Coun­sel from the Na­tional High­way Traf­fic Safety Ad­min­is­tra­tion (NHSTA) and rep­re­sen­ta­tives from Global Au­tomak­ers and the Mary­land Con­sumer Rights Coali­tion.

“Re­calls are se­ri­ous,” said U.S. Sec­re­tary of Trans­porta­tion Elaine L. Chao. “Re­call re­pairs are com­pletely free to the con­sumer. This firstin-the-na­tion grant will serve as an ex­am­ple to the rest of the coun­try as we con­tinue to work across gov­ern­ment to reach con­sumers in new and cre­ative ways with po­ten­tially life-sav­ing in­for­ma­tion about their ve­hi­cles.”

Mary­land was also the only state in the na­tion to re­ceive a grant from NHTSA, which to­taled $222,300, for the pi­lot pro­gram. This pi­lot pro­gram alerts Mary­lan­ders to re­calls on their ve­hi­cles and en­cour­ages re­cip­i­ents to take ap­pro­pri­ate ac­tion to rem­edy open safety re­calls.

“Our ad­min­is­tra­tion is com­mit­ted to us­ing ev­ery re­source pos­si­ble to en­sure the safety of our cit­i­zens,” said Gov. Ho­gan.

MDOT MVA will pro­vide im­por­tant re­call safety in­for­ma­tion on both the mailed and emailed reg­is­tra­tion re­newal no­tices. An open re­call will not af­fect the abil­ity of a cus­tomer to re­new their ve­hi­cle reg­is­tra­tion.

“At MDOT MVA, we are com­mit­ted to pro­vid­ing our cus­tomers with as much in­for­ma­tion about safety re­lated is­sues as pos­si­ble,” said MDOT MVA Ad­min­is­tra­tor Chris­tine Nizer.

To ob­tain ve­hi­cle re­call in­for­ma­tion, MDOT MVA has part­nered with Cox Au­to­mo­tive, Inc., a provider of in­dus­try-lead­ing dig­i­tal mar­ket­ing, fi­nan­cial, re­tail and whole­sale so­lu­tions across the au­to­mo­tive in­dustr y.

“We are thrilled to be part­ner­ing with NHTSA and the state of Mary­land to no­tify con­sumers of ve­hi­cle re­calls in con­junc­tion with ve­hi­cle reg­is­tra­tion re­newals. In­clud­ing ve­hi­cle re­call in­for­ma­tion with the reg­is­tra­tion re­newal is an in­no­va­tive way to give con­sumers vis­i­bil­ity to this im­por­tant in­for­ma­tion,” said Mark O’Neil, Chief Op­er­at­ing Of­fi­cer of Cox Au­to­mo­tive.

MDOT MVA cus­tomers will see no­ti­fi­ca­tions on their mailed and emailed reg­is­tra­tion re­newal no­tices about any open re­call on their ve­hi­cle. The agency emails and mails re­newal no­tices to cus­tomers ap­prox­i­mately 60 days be­fore the reg­is­tra­tion pe­riod ends.

Cus­tomers may also check a Ve­hi­cle Iden­ti­fi­ca­tion Number (VIN) for open re­calls at any time by con­tact­ing their au­tho­rized deal­er­ship or by us­ing the VIN look-up tool found on the NHTSA web­site at www. nhtsa.gov.

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