Local mail delivery concerns continue to mount
A group of Dundalk residents aren’t happy with the Dundalk Post Office and its mail carriers.
“I get other people’s mail often, and sometimes I don’t get mail for two or three days at a time,” Dundalk resident Katherine Kidd told the Eagle.
According to Kidd, mail service and deliveries have been awful for the past year.
“I’m scared other people are getting my mail and throwing it away,” Kidd noted.
“We’re getting wrong mail all the time, and I don’t understand it,” Kidd’s neighbor, Yvonne Shirk said.
“You know what I think? I think these mailman are not paying attention.”
According to Shirk, she watches the mail carriers deliver mail while texting and talking on the phone.
“They’re not focused,” Shirk explained, “I can’t have my phone at my job because I’d probably make a lot of mistakes.”
Allen Jackson, Dundalk resident and subcontractor, says he has had to put stops on checks because they often don’t go where they are sent.
“I’ve talked to the supervisor twice, they say they’ll fix it and it’ll be good for about a week or two, then it goes back to the way it was,” Jackson said.
According to Kidd, talking to employees at the post office is unproductive.
“I talk to the workers at the post office and nothing happens,” she noted.
According to UPS’s corporate communicator, Freda Sauter, the postal service recognizes that consistency is paramount to customers and they remain committed to providing service they expect.
According to Sauter, customers have a variety of ways to reach UPS directly during normal business hours or 24/7 online:
• Contacting the Dundalk Postmaster at
• Calling the National Customer Service helpline at 1-800-ASK-USPS (1-800-2758777)
• Submitting an inquiry online at http:// www/usps.com/help/us/htm. Sauter, also recommended Informed Delivery, a service that lets residential consumers see what is arriving in their mailboxes by sending them digital previews of their incoming envelopes and postcards.
Images can be viws via email notifications or accessed through an online dashboard at informeddeliver y.usps.com.
Residents can also contact Congressman C.A Dutch Ruppersberger’s district director, Cori Duggins, directly at 410-628-2707 or via email at firstname.lastname@example.org.
Leaves turn near the Dundalk Post Office.