Lo­cal mail de­liv­ery con­cerns con­tinue to mount

The Dundalk Eagle - - EDITORIAL - By CHARLENE MAYO cmayo@ches­pub.com Fol­low me on Twit­ter @Char_DEa­gle

A group of Dun­dalk res­i­dents aren’t happy with the Dun­dalk Post Of­fice and its mail car­ri­ers.

“I get other peo­ple’s mail of­ten, and some­times I don’t get mail for two or three days at a time,” Dun­dalk res­i­dent Kather­ine Kidd told the Ea­gle.

Ac­cord­ing to Kidd, mail ser­vice and de­liv­er­ies have been aw­ful for the past year.

“I’m scared other peo­ple are get­ting my mail and throw­ing it away,” Kidd noted.

“We’re get­ting wrong mail all the time, and I don’t un­der­stand it,” Kidd’s neigh­bor, Yvonne Shirk said.

“You know what I think? I think these mail­man are not pay­ing at­ten­tion.”

Ac­cord­ing to Shirk, she watches the mail car­ri­ers de­liver mail while tex­ting and talk­ing on the phone.

“They’re not fo­cused,” Shirk ex­plained, “I can’t have my phone at my job be­cause I’d prob­a­bly make a lot of mis­takes.”

Allen Jack­son, Dun­dalk res­i­dent and sub­con­trac­tor, says he has had to put stops on checks be­cause they of­ten don’t go where they are sent.

“I’ve talked to the su­per­vi­sor twice, they say they’ll fix it and it’ll be good for about a week or two, then it goes back to the way it was,” Jack­son said.

Ac­cord­ing to Kidd, talk­ing to em­ploy­ees at the post of­fice is un­pro­duc­tive.

“I talk to the work­ers at the post of­fice and noth­ing hap­pens,” she noted.

Ac­cord­ing to UPS’s cor­po­rate com­mu­ni­ca­tor, Freda Sauter, the postal ser­vice rec­og­nizes that con­sis­tency is para­mount to cus­tomers and they re­main com­mit­ted to pro­vid­ing ser­vice they ex­pect.

Ac­cord­ing to Sauter, cus­tomers have a va­ri­ety of ways to reach UPS di­rectly dur­ing nor­mal busi­ness hours or 24/7 on­line:

• Con­tact­ing the Dun­dalk Post­mas­ter at

410-284-2061

• Calling the Na­tional Cus­tomer Ser­vice helpline at 1-800-ASK-USPS (1-800-2758777)

• Sub­mit­ting an in­quiry on­line at http:// www/usps.com/help/us/htm. Sauter, also rec­om­mended In­formed De­liv­ery, a ser­vice that lets res­i­den­tial con­sumers see what is ar­riv­ing in their mail­boxes by send­ing them dig­i­tal pre­views of their in­com­ing en­velopes and post­cards.

Images can be viws via email no­ti­fi­ca­tions or ac­cessed through an on­line dash­board at in­formed­de­liver y.usps.com.

Res­i­dents can also con­tact Con­gress­man C.A Dutch Rup­pers­berger’s district di­rec­tor, Cori Dug­gins, di­rectly at 410-628-2707 or via email at cori.dug­gins@mail.house.gov.

PHOTO BY NICOLE RODMAN

Leaves turn near the Dun­dalk Post Of­fice.

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