Im­por­tant Un­em­ploy­ment In­sur­ance Phone Num­ber Up­dates

The Dundalk Eagle - - POLICE BEAT -

The Mary­land De­part­ment of La­bor launched a new In­ter­ac­tive Voice Re­sponse (IVR) sys­tem this af­ter­noon to ex­pand and im­prove the fea­tures avail­able for un­em­ploy­ment in­sur­ance claimants who con­tact the de­part­ment by phone. Us­ing the IVR sys­tem, claimants can now file weekly claim cer­ti­fi­ca­tions for both reg­u­lar AND pan­demic un­em­ploy­ment in­sur­ance claims by phone. Claimants can also file a tele­cert for mul­ti­ple weeks, re­set their PIN, check their pay­ment sta­tus, re­ceive fil­ing in­struc­tions, and more without hav­ing to con­nect with a claims agent.

To con­nect with the IVR sys­tem avail­able 24/7, call 410-949-0022 or 1-800-8274839, toll free. Please lis­ten care­fully as the voice and many prompts, like the weekly cer­ti­fi­ca­tion ques­tions, have changed. To fa­mil­iar­ize your­self with the weekly cer­ti­fi­ca­tion ques­tions be­fore fil­ing a tele­cert, please visit the Weekly Claim Cer­ti­fi­ca­tion FAQs.

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