Important Unemployment Insurance Phone Number Updates
The Maryland Department of Labor launched a new Interactive Voice Response (IVR) system this afternoon to expand and improve the features available for unemployment insurance claimants who contact the department by phone. Using the IVR system, claimants can now file weekly claim certifications for both regular AND pandemic unemployment insurance claims by phone. Claimants can also file a telecert for multiple weeks, reset their PIN, check their payment status, receive filing instructions, and more without having to connect with a claims agent.
To connect with the IVR system available 24/7, call 410-949-0022 or 1-800-8274839, toll free. Please listen carefully as the voice and many prompts, like the weekly certification questions, have changed. To familiarize yourself with the weekly certification questions before filing a telecert, please visit the Weekly Claim Certification FAQs.