Latino educational event hosted by AG Shapiro
Pennsylvania’s attorney general says increasing awareness of consumer protection resources to the state’s Latino community is a priority for his office.
Following the observance of Hispanic Heritage Month, Attorney General Josh Shapiro hosted an educational event to appreciate the cultural contributions of Hispanic and Latino Americans and their impact on American history in Philadelphia on Friday.
His office’s first-ever chief diversity and inclusion officer, Ebony Caldwell, also spoke at the event, stating though strides were made to increase diversity, there’s still work to be done to become even more inclusive, according to a press release.
Shapiro said it’s his duty to protect all Pennsylvanians from scams and lawlessness and he’s committed to making sure the Latino community knows what resources are available to them. He said with 837,000 people in the state who primarily speak Spanish, his office saw a need to expand consumer resources.
Agents for the office are increasing consumer education resources at events in the state and the Bureau of Consumer Protection has a diverse and bilingual staff committed to becoming more accessible to the Latino and Spanish-speaking community.
“I want to hear from and help all Pennsylvanians who think they have been victimized by a scam,” Shapiro said. “The resources offered by the Office of Attorney General make it easier for people in this community to file a complaint and get help, and it’s critical they know how to ask for assistance when they need it.”
Shapiro said that during his first year in office, 16 percent of all new hires were people of color, and women hires increased 8 percent.
The following is a list of resources available to the Spanish-speaking community from the office’s Bureau of Consumer Protection:
■ Call 800-441-2225 to speak with a bilingual agent.
■ Find consumer protection booklets in Spanish at www.attorneygeneral.gov/wp-content/uploads/2018/02/rights-and-resources_spanish.pdf
■ File complaints in Spanish by emailing email@example.com or online at www.attorneygeneral.gov/ submit-a-complaint/ consumer-espanol.