Free Mountain View shuttle service extended
The free shuttle program, which has transported more than 350,000 riders around Mountain View since its inception in January 2015, has been renewed through 2018, according to city spokesperson Shonda Ranson.
“The city likes the shuttle program very much,” Mountain View Public Works Director Mike Fuller said. “Ridership is going up and rider satisfaction is very high.”
It’s still called a pilot program and Ranson said that discussions about the future of the program, and how it is funded will take place through 2018.
Google has funded the program since it began. It was to expire this year, but the extension of the program was announced Wednesday.
It is “designed to connect residential neighborhoods to shopping destinations, downtown Mountain View, entertainment attractions, city facilities, medical complexes and recreation areas, seven days a week.”
Riders don’t have to live or work in Mountain View.
“Just get on the bus and take a seat,” Fuller said.
The service has evolved over the years. Now there are six fully electric shuttles, each equipped with seating for 16, a wheelchair lift, space for two wheelchairs, WiFi connectivity and bicycle racks on the outside of the vehicle.
In 2016, the schedule was modified to connect to each of the 50 stops every 30 minutes, from 10 a.m. till 6 p.m. weekdays, and every 60 minutes on weekends and holidays. In 2017, a realtime tracking component was added for riders to see where the shuttles are at any given time and how far away they are from the stop.
Additional backup shuttles are deployed during peak times to accommodate the extra ridership.
For more information about the shuttle program, visit MVCommunityShuttle.com.