Free Moun­tain View shut­tle ser­vice ex­tended

The Mercury News - - Local News - By John Orr jorr@ba­yare­anews­group.com Con­tact John Orr at 650391-1042.

The free shut­tle pro­gram, which has trans­ported more than 350,000 rid­ers around Moun­tain View since its in­cep­tion in Jan­uary 2015, has been re­newed through 2018, ac­cord­ing to city spokesper­son Shonda Ran­son.

“The city likes the shut­tle pro­gram very much,” Moun­tain View Pub­lic Works Di­rec­tor Mike Fuller said. “Rider­ship is go­ing up and rider sat­is­fac­tion is very high.”

It’s still called a pi­lot pro­gram and Ran­son said that dis­cus­sions about the fu­ture of the pro­gram, and how it is funded will take place through 2018.

Google has funded the pro­gram since it be­gan. It was to ex­pire this year, but the ex­ten­sion of the pro­gram was an­nounced Wed­nes­day.

It is “de­signed to con­nect res­i­den­tial neigh­bor­hoods to shop­ping des­ti­na­tions, down­town Moun­tain View, entertainment at­trac­tions, city fa­cil­i­ties, med­i­cal com­plexes and recreation ar­eas, seven days a week.”

Rid­ers don’t have to live or work in Moun­tain View.

“Just get on the bus and take a seat,” Fuller said.

The ser­vice has evolved over the years. Now there are six fully elec­tric shut­tles, each equipped with seat­ing for 16, a wheel­chair lift, space for two wheel­chairs, WiFi con­nec­tiv­ity and bi­cy­cle racks on the out­side of the ve­hi­cle.

In 2016, the sched­ule was mod­i­fied to con­nect to each of the 50 stops ev­ery 30 min­utes, from 10 a.m. till 6 p.m. week­days, and ev­ery 60 min­utes on week­ends and hol­i­days. In 2017, a re­al­time track­ing com­po­nent was added for rid­ers to see where the shut­tles are at any given time and how far away they are from the stop.

Ad­di­tional backup shut­tles are de­ployed dur­ing peak times to ac­com­mo­date the ex­tra rider­ship.

For more information about the shut­tle pro­gram, visit MVCom­mu­ni­tyShut­tle.com.

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