Starbucks to train workers on ‘unconscious bias,’ CEO says
PHILADELPHIA » Starbucks wants to add training for store managers on “unconscious bias,” CEO Kevin Johnson said Monday, as activists held more protests at a Philadelphia store where two black men were arrested when employees said they were trespassing.
Johnson, who called the arrests “reprehensible,” arrived in Philadelphia over the weekend after video of the arrests gained traction online. He said he hopes to meet with the two men in the next couple of days and apologize to them face to face.
“I’d like to have a dialogue with them and the opportunity to listen to them with compassion and empathy through the experience they went through,” said Johnson. Stewart Cohen, the lawyer for the two men, said he hopes “something productive for the community” can come out of their meeting with the company.
On Monday, about two dozen protesters took over the Philadelphia shop.