Uber sued for barring wheelchair users
Uber has failed to accommodate customers in wheelchairs, with policies that inhibit access for wheelchair users or provide them with watered-down options, depriving them of the ability to use the door-to-door UberX service, a lawsuit filed in federal court in the District alleges.
Civil rights activists and advocates for people with disabilities say the company is violating the 1990 Americans With Disabilities Act and the District of Columbia’s Human Rights Act, which prohibit discrimination in public accommodations against people with disabilities and other protected classes. Uber historically has argued it is a technology company that is not subject to the ADA.
Because of Uber’s restrictions on vehicle types, the suit alleges, not one of the 30,000 Uber vehicles that roam the Washington region is equipped to give rides to wheelchair users whose mobility devices aren’t collapsible for storage in a trunk.
Customers in wheelchairs, who number in the thousands in the District, have instead been directed to costlier and less-convenient taxis through the ride-hailing app, the suit says.
Uber did not comment on the lawsuit, but the company issued a statement affirming its commitment to accessibility.