Ambulance sent to wrong address
A 911 operator in the District mistakenly sent an ambulance to the wrong address last weekend, forcing a mother to take her 2-year-old son to the hospital for treatment of an asthma attack.
Alan Etter, spokesman for the D.C. 911 office, said the woman provided the operator with a correct address on Galveston Street SW. The operator typed in “Galveston Place,” about two blocks away. A crew went to Galveston Place, found nothing and returned to their fire station.
Etter said the operator should have stayed on the phone with the woman until the fire department arrived and also should have called her back when the patient was not located.
The child was successfully treated.