Am­bu­lance sent to wrong ad­dress

The Washington Post - - METRO - — Peter Her­mann

A 911 op­er­a­tor in the Dis­trict mis­tak­enly sent an am­bu­lance to the wrong ad­dress last week­end, forc­ing a mother to take her 2-year-old son to the hospi­tal for treat­ment of an asthma at­tack.

Alan Et­ter, spokesman for the D.C. 911 of­fice, said the woman pro­vided the op­er­a­tor with a cor­rect ad­dress on Galve­ston Street SW. The op­er­a­tor typed in “Galve­ston Place,” about two blocks away. A crew went to Galve­ston Place, found noth­ing and re­turned to their fire sta­tion.

Et­ter said the op­er­a­tor should have stayed on the phone with the woman un­til the fire depart­ment ar­rived and also should have called her back when the pa­tient was not lo­cated.

The child was suc­cess­fully treated.

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