Video of passenger dragged off flight sparks viral uproar
CHICAGO | Video of police officers dragging a passenger from an overbooked United Airlines flight sparked an uproar Monday on social media, and a spokesman for the airline insisted that employees had no choice but to contact authorities to remove the man.
As the flight waited to depart from Chicago’s O’Hare Airport, officers could be seen grabbing the screaming man from a window seat, pulling him across the armrest and dragging him down the aisle by his arms. The airline was trying to make room for four of its employees on the Sunday evening flight to Louisville, Kentucky.
Passenger Audra D. Bridges posted the video on Facebook. Her husband, Tyler Bridges, said United offered $400 and then $800 vouchers and a hotel stay for volunteers to give up their seats. When no one volunteered, a United manager came on the plane and announced that passengers would be chosen at random.
When airline employees named four customers who had to leave the plane, three did so. The fourth refused, and police were called.
Oscar Munoz, CEO of United Airlines’ parent company, described the event as “upsetting” and apologized for “having to re-accommodate these customers.”