Do­min­ion over­charged some cus­tomers on elec­tric bills

The Washington Times Daily - - METRO -

RICH­MOND | Do­min­ion En­ergy over­charged some of its com­mer­cial cus­tomers by not prop­erly read­ing their me­ters, and the elec­tric util­ity says it doesn’t know how far back the prob­lem may go.

The com­pany re­cently filed a mo­tion with state reg­u­la­tors say­ing it may have over­charged 24,000 com­mer­cial cus­tomers be­tween 2013 and 2016 be­cause Do­min­ion’s me­ter read­ers were not re­set­ting me­ters each month to track peak de­mand.

Com­mer­cial cus­tomers are charged monthly both based on how much elec­tric­ity they use and their high­est de­mand for elec­tric­ity.

The com­pany plans to give re­funds to af­fected cus­tomers.

Do­min­ion Vice Pres­i­dent Char­lene Whit­field said im­proper read­ings may have oc­curred be­fore 2013, but the com­pany doesn’t have the records to check.

She said cus­tomers who can show they were over­billed prior to 2013 will get re­funds.

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