Uber adds option to tip drivers as it heads in a new direction
SAN FRANCISCO | Uber is enabling passengers to tip its U.S. drivers with a tap on its ride-hailing app for the first time, part of a push to recast itself as a company with a conscience and a heart.
Besides the built-in tipping option announced Tuesday, Uber is giving drivers an opportunity to make more money in other ways too.
Riders will be charged by the minute if they keep an Uber car waiting for more than two minutes. Uber also is reducing the time that riders have to cancel a ride to avoid being slapped with a $5 fee from five minutes to two minutes after summoning a driver.
Uber won’t take any of the tip money. The San Francisco-based company will continue to collect part of ride-cancellation fees, as well as the new waiting-time charges.
The tipping option, long available
in the app of rival Lyft, is now available in Seattle, Houston and Minneapolis. Uber plans to make it a staple in all U.S. cities by the end of July. Other features will roll out in August.