LAWSUIT EYES L.L. BEAN’S NEW RETURN POLICY
An unhappy customer is suing L.L. Bean over its new return policy. The plaintiff, Victor Bondi, is seeking classaction status for the lawsuit filed Monday, which seeks unspecified damages or an order that L.L. Bean honor the previous warranty. The lawsuit contends customers bought items because of L.L. Bean’s unlimited “satisfaction” guarantee. The Maine-based retailer announced last week it’s imposing a one-year limit for most returns because it says people are abusing the system.
L.L. Bean is facing a lawsuit. AP