SUIT EYES L.L. BEAN’S RETURN POLICY
An unhappy customer is suing L.L. Bean over its new return policy. The plaintiff, Victor Bondi, is seeking class-action status for the lawsuit filed Monday in federal court in Chicago, which seeks unspecified damages or an order that L.L. Bean honor the previous warranty. The lawsuit contends customers bought items because of L.L. Bean’s unlimited “satisfaction” guarantee. The Maine-based retailer announced last week it’s imposing a one-year limit for most returns because it says too many people are abusing the system. Company spokeswoman Carolyn Beem said purchases made before Feb. 9, 2018, are not subject to the new policy as long as there’s proof of purchase.