Ask the Ex­pert

WhereTraveler Oahu - - CONTENTS -

Q: HOW LONG HAVE YOU BEEN A CONCIERGE?

A: I be­gan at this prop­erty when it opened as the Park Plaza Waikīkī Ho­tel and have been a concierge for more than 20 years.

Q: WHAT’S THE BEST PART OF YOUR JOB?

A: I’m able to meet guests from all over the world and in­tro­duce them to all that Hawai‘i has to of­fer.

Q: WHAT IS YOUR FA­VORITE MADE-IN-HAWAII PROD­UCT?

A: I love Hawai­ian Kine sea­son­ings and sauces, Hawai­ian Bath and Body’s Gin­ger Lemon Grass Soap and Lemon Grass Kukui Nut Oil from North Shore Soap Factory.

Q: WHAT DO YOU SUG­GEST FOR FIRST-TIME VIS­I­TORS?

A: I would rec­om­mend that they drive around the is­land and en­joy the nat­u­ral beauty, from Hanauma Bay and Blow­hole to the east to Lanikai Beach in Kailua and the North Shore.

Q: WHAT IS THE MOST UN­USUAL RE­QUEST YOU HAVE RE­CEIVED ?

A: Years ago, one of our guests needed help find­ing a venue where he could pro­pose to his girl­friend. I gave him dif­fer­ent op­tions and they chose the for­merly known Ocea­narium, where the diver held up a sign, “Will You Marry Me?” They were both happy and he in­tro­duced me to his fi­ancé the next day.

I would rec­om­mend that (vis­i­tors) drive around and en­joy the nat­u­ral beauty

ELSA ROBLES CONCIERGE, DOUBLETREE BY HIL­TON ALANA MEM­BER OF CONCIERGE AS­SO­CI­A­TION OF HAWAI’I

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