Poly­clinic of To­day

Uzbekistan Today (English) - - SOCIAL ORBIT - Davlat Umarov

The fam­ily poly­clinic No.32 in the Yashn­abad district of the cap­i­tal Tashkent has launched its ac­tiv­ity in a new build­ing on the ba­sis of mod­ern tech­nolo­gies.

Pres­i­dent Shavkat Mirziy­oyev vis­ited this poly­clinic dur­ing his travel to the Yashn­abad district this past May and af­ter fa­mil­iar­iz­ing him­self with its ac­tiv­i­ties noted the need to boost the ef­fec­tive­ness of the in­sti­tu­tion, fur­ther strength­en­ing the pa­tron­age ser­vice. The head of state out­lined the pri­or­ity tasks to elim­i­nate short­com­ings in the short­est pos­si­ble time, re­pair poly­clin­ics and cre­ate con­ve­nience for the pop­u­la­tion, ex­pand the cov­er­age of cit­i­zens with mo­bile med­i­cal as­sis­tance.

Within a short pe­riod of time, the Min­istry of Health elab­o­rated a com­pre­hen­sive pro­gram to rad­i­cally en­hance the work of the poly­clinic. It was pre­pared tak­ing into ac­count the na­tional and for­eign ex­pe­ri­ence, opin­ions and sug­ges­tions of the pop­u­la­tion. The main at­ten­tion is placed on the fur­ther im­prove­ment of the qual­ity and ef­fi­ciency of the med­i­cal as­sis­tance ren­dered to the pop­u­la­tion, the re­duc­tion of the queue for the doc­tor's ad­mis­sion, the early de­tec­tion of dis­eases and the pur­pose­ful timely im­ple­men­ta­tion of pa­tron­age work, and the ef­fec­tive or­ga­ni­za­tion of emer­gency care in emer­gency sit­u­a­tions.

Ear­lier there were short­com­ings in the work of the clinic which caused dis­con­tent of cit­i­zens. For ex­am­ple, the ma­te­rial and tech­ni­cal base of the in­sti­tu­tion, the hu­man po­ten­tial, the level of pro­vi­sion with medicines and med­i­cal prod­ucts, and the pa­tron­age ser­vice were in need of car­di­nal re­newal. On the ini­tia­tive of the head of state, the poly­clinic was ren­o­vated com­pletely, it be­gan work­ing in the new build­ing on the ba­sis of new cri­te­ria.

The pop­u­la­tion of ma­hal­las which is ser­viced by the fam­ily poly­clinic No.32, sharply raised the is­sue of the queue to doc­tors in this in­sti­tu­tion. To­day, mod­ern medicine passes to the sys­tem of elec­tronic queue, this ex­pe­ri­ence jus­ti­fies it­self in our coun­try. To this end, the sys­tem of an elec­tronic queue for the ad­mis­sion of a doc­tor was in­tro­duced in the poly­clinic. It can be said for a long time on the con­ve­nience of the sys­tem, among the main ones - sav­ing the time of a spe­cial­ist and a pa­tient, in­creas­ing the ef­fi­ciency of work, plan­ning the or­ga­ni­za­tion of ac­tiv­i­ties.

This sys­tem is very handy, es­pe­cially for women with a new­born baby, preg­nant women.

«There is a very big dif­fer­ence be­tween the former state of our clinic and the present one», says a res­i­dent of the “Jurabek” ma­halla, An­var Ni­zo­mid­di­nov. “Ear­lier, when we passed the med­i­cal ex­am­i­na­tion, we went into some old build­ing. It was dark here, the equip­ment, the prod­ucts were quite old. The sit­u­a­tion was sim­ply suf­fo­cat­ing. To­day, when I came here, It seems to me as if I came to a place where it is spa­cious and light. I feel like a guest, and not a pa­tient at all. Yes­ter­day I took an elec­tronic queue and now, with­out any ex­pec­ta­tions, I un­der­went a phys­i­cal ex­am­i­na­tion. It be­came very con­ve­nient ”

The fam­ily poly­clinic No. 32 of the Yashn­abad district ren­ders ser­vices to 27.35 thou­sand cit­i­zens re­sid­ing in the Tashkent ma­hal­las of «Asa­lo­bod», «Ma’ri­fat», «Shiri­no­bod», «Jurabek», «Yas­saviy», «Boy­sun». Peo­ple can run for the help of spe­cial­ists such as ther­a­pist, pe­di­a­tri­cian, gy­ne­col­o­gist, neu­ropathol­o­gist, oculist, oto­laryn­gol­o­gist, den­tist, sur­geon, in­fec­tious dis­ease spe­cial­ist, im­mu­nol­o­gist, and 26 nurses. In ad­di­tion, this in­sti­tu­tion was fit­ted out with mod­ern equip­ment. There are an ul­tra­sound de­vice, an ECG, a dig­i­tal X-ray ma­chine. It is note­wor­thy that bio­chem­i­cal an­a­lyzes can now be car­ried out with­out leav­ing the in­sti­tu­tion. This is ad­di­tional con­ve­nience for pa­tients, ac­cu­rately and quickly di­ag­nose is pos­si­ble now.

“We started work in a new build­ing un­der new con­di­tions. This places great re­spon­si­bil­ity on us”, says the pa­tron­age sis­ter of the fam­ily poly­clinic Dil­dora Mirza­yeva. “To ef­fec­tively or­ga­nize the pa­tron­age ser­vice, we were given a sep­a­rate car pro­vided with the nec­es­sary medicines and med­i­cal prod­ucts. At the mo­ment, nine pa­tients who need our help were iden­ti­fied, a tar­geted pa­tron­age in­spec­tion is be­ing con­ducted. Not only the nurse is in­volved in this process. In­spec­tion of highly spe­cial­ized spheres and lab­o­ra­tory tests are also car­ried out”.

Another con­ve­nience is due to the fact that the poly­clinic es­tab­lished the op­er­a­tion of an emer­gency am­bu­lance and a car was at­tached to it. This car is ur­gently sent to the ad­dress when ur­gent calls are re­ceived. The goal of such an ini­tia­tive is to elim­i­nate the prob­lems as­so­ci­ated with dis­tance. When the am­bu­lance is called, there are con­ducted the fa­mil­iar­iza­tion with the pa­tient's out­pa­tient card, the his­tory of dis­eases, the course of treat­ment and other in­for­ma­tion about his health al­ready on the way. Also, the am­bu­lance team af­ter the ex­am­i­na­tion no­ti­fies the gen­eral prac­ti­tioner, then a planned pa­tron­age in­spec­tion is car­ried out.

(As part of the so­cial or­der of the Oliy Ma­jlis Pub­lic Fund for Sup­port­ing NGOs and Other Civil So­ci­ety In­sti­tu­tions)

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